First-Party Fraud: Why You Might Be at Risk
Cases of first-party fraud (FPF) -- consumers who have fabricated an identity and have no intent to ever pay on their accounts -- are on the rise, according to a recent TSYS White Paper. (Read report) Is your organization at risk?
PYMNTS.com asked Karen Webster of Market Platform Dynamics to break down this troubling trend with Keir Breitenfeld, Director of Product Management within Experian's Decision Analytics team, and TSYS’ Director of Strategic Risk, Dale Daley. In this exclusive NEXTcast interview, Keir and Dale profile first-party fraudsters and examine which segments are more vulnerable than others.
(More White Papers on TSYS.com)
Executive Bios
Dale Daley is the Director of Strategic Risk Product Development at TSYS. A 30 year industry veteran, Dale has held multiple positions at TSYS related to his expertise to include System Development, Operations, Conversion Assessment and Consulting. Prior to coming to TSYS he spent approximately 15 years in the financial industry focused on credit cards holding leadership positions in fraud, collections, account risk management, new accounts and acquirer sales and service.
Keir Breitenfeld is Keir is Director of Product Management within Experian's Decision Analytics team, with specific responsibility for Experian's core consumer authentication products, Precise ID and Knowledge IQ and Commercial Fraud Insight. Via these, and other offerings, clients are able to confidently verify consumer identities in non-face-to-face interactions, while detecting and preventing fraudulent applications and transactions. Keir is a former naval officer with an additional ten years of industry experience in the credit card, electronic funds transfer, fraud prevention, and product management arenas. He graduated from Auburn University and earned a Master of Business Administration from the Fuqua School of Business at Duke University.
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Mark makes a point that has even wider application. A very large part of fraud losses is buried in credit loss numbers. This makes it difficult to really know what kinds of fraud are happening much less understand what could be done to reduce it. Even what does get recorded as fraud is categorized for accounting purposes into fairly non-useful categories such as "new account fraud" or "ATM fraud" which provide no real help in analyzing what would be effective countermeasures.
Even statistical samples put into useful categories can serve as a basis for real corrective changes.
Posted by Jim George, 25/10/2010 9:16am (2 years ago)
We did some very interesting work around First-Party Fraud several years ago when I was at Fair Isaac. It was a growing problem then and continues to be a bigger problem than many people realize, largely because much of it is still "hidden" within bad debt numbers and not even thought of as fraud.
Posted by Mark Webster, 25/10/2010 9:15am (2 years ago)
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