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May 25, 2011, 1:00pm

Analysis: BoA, Chase and Wells Fargo Launch P2P Joint Venture

by Margaret Weichert

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Despite the challenges faced by previous payments consortia (think Spectrum, Pariter and ISIS), many continue to believe that partnership and “co-opetition” are the best ways to compete in emerging payments markets, like online and mobile payments. On Wednesday, May 25, 2011, another formidable group – Bank of America, JPMorgan Chase and Wells Fargo – announced the launch of the joint venture clearXchange, which will enable their customers to move money using a mobile number or e-mail address. This announcement came a day before Google’s unveiling of their latest payment partnership with MasterCard and Citigroup, focused on mobile point-of-sale payments.

Owners of the clearXchange utility stressed the importance of this new offering as a method to continue their ongoing drive to reduce check and cash volume for person-to-person (P2P) payments. However, an obvious potential motivator for this service is the desire to create a bank response to popular P2P solution provider PayPal.

Moreover, the press release for the new venture left open the possibility of expanding the service to include, “…other financial institutions and endpoints to create a money movement capability across the industry.” This broader scope potentially puts the new consortium into the competitive arena with payments network heavyweights like Visa and MasterCard, especially for lower-value online and mobile purchases, including digital content.

Depending on how far this new venture extends its offering to the downstream financial institutions space, this offering also has competitive implications for ZashPay, the new solution from Fiserv, as well as PopMoney, the CashEdge P2P offering. And since CashEdge is the utility service provider to many of the banks’ existing “move money” solutions, it will be interesting to see how this new venture affects CashEdge’s broader business.

Of course, there also are implications for any of the mobile money transfer services now vying for market acceptance worldwide, from players like Obopay and Fundamo to more traditional players like Western Union and MoneyGram. However, the current clearXchange offering is clearly targeted to domestic customers of traditional U.S. banks, so it doesn’t seem likely that this new venture will pose a threat to many of the players building mobile solutions for the under-banked segments in the United States and abroad.

Clearly, this move highlights a growing interest in P2P payments, combined with the growing challenges banks have of addressing the “last-mile problem” of consumer paper check usage, which is for low-value P2P- type payments. Not surprisingly, the clearXchange venture is launching the solution as a free offering for existing customers, making the economics of the offering dependent upon a range of other factors, including customer retention, expense reduction from paper check handling, etc.

PayPal itself proved nearly a decade ago that P2P payments as a standalone value proposition is a tough business, since consumers are rarely willing to pay for non-emergency payments. By contrast, PayPal found that the more lucrative area of opportunity is for payments to small businesses (micro-enterprises) that find acceptance of card products challenging and cost prohibitive. Whether this new joint venture chooses to formally enter that market space remains to be seen, but some micro-enterprises may choose to use this new solution as a form of business payment, introducing new risks to the service without necessarily providing enhanced revenue opportunities. In fact, this has been one of the challenges existing online banking solutions have faced to date – the problem of the fraud and chargebacks. However, to the extent the solution seeks to monetize the offering as a true PayPal competitor, that could in fact be the most interesting (and potentially lucrative) area of future competition for the venture.


Margaret is a Managing Director at Market Platform Dynamics and experienced payments industry executive with a proven track record of commercializing new technologies in small start-ups, and large multi-national corporations. Read More


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  • This is much ado about nothing. As a Bank of America customer today I can send money to anyone I want and have it delivered any time I request. The recipient may in fact receive a check which is not a problem for me nor any recipient I have had to remit to in the past or will receive it electronically if BOA has access to their routing and account numbers. The new service will require the collection of information relative to routing numbers and account numbers before it will be available via wireless. This does nothing to solve the issue of mobile payments. Until someone creates a system that will bypass the major card issuers (VISA, M/C, AMEX, etc) there will be no solution for mobile payments. Google, Apple, Facebook and others are the companies that have the best capability of conducting business directly with anyone, anywhere without the card companies. I suggest that they will be the ones to develop the mobile application solution. The challenge is to be able to move the money from account to account without the use of existing networks such as VISA, M/C, etc. Others are merely attempting to insert themselves in the center of a revenue stream and pick off portions for themselves. No success until the networks and card issuers are eliminated as they exist today. The revenue is just not there to sustain a business.

    Posted by John McGuire, 26/05/2011 8:11pm (12 months ago)

  • Margaret, very well written piece! Clearly the banks are concerned about the dis-intermediation impact they have felt in the ecommerce world and they needed to do something to poke at the interloper(s). As you say, this will face all the very imposing challenges that consortiums of big companies typically face. I remember the panic moves by several banks (Citibank and BankOne mostly) 1.5 decades ago over the P<>P threat. It was highly entertaining at the time once it became clear that it was way too early and there really wasn't any there - there. Time will tell if this is the right time and answer.

    Posted by Steve Klebe, 26/05/2011 11:13am (12 months ago)

  • Bank consortiums have a lousy track record for a reason. Innovation and market leadership success requires many characteristics such as capital - which the big banks have, of course - plus nimbleness and persistence in the face of inevitable challenges and failures along the way -- which the big banks lack individually. I never see how that gets overcome if they band together as a "committee".

    P2P as the author notes has found success only where some friction in the marketplace could be reduced for a price the market would pay - providing for a sustainable, relatively defensible revenue model such as Paypal with small/micro-sized merchant payments. Not sure this exists with P2P where the P's are "persons" -- indeed as the author points out this is a sort of last mile problem/opportunity but is there enough friction with current methods (e.g, checks, cash) and processes (e.g., infrequent incidence) to offer sufficient latent demand that is ready to be met?

    If successful in some way though, clearXchange would provide a positive force if they are a "network amongst networks" which interconnect to facilitate the critical mass reach needed for P2P to become more mainstream.

    Posted by Randy Pilkenton, 26/05/2011 10:43am (12 months ago)

  • This proposition is a fee play once cheques are not accepted for C2B, virtually eliminated in Canada's Retail sector by Interac debit use. That said it is a feeble entry point into the mcom ecosystem. The card-less ATM remittance schemes now [see ABSA CashSend] deployed would be a mvast- mvast.org to P2P activity. This is yet another example of mobilizing an old service offering.

    Posted by Chas Malloy, 26/05/2011 10:02am (12 months ago)

  • Person to person payments have been available in for checking accounts at all banks in England and Europe at no charge for several years.

    Banker greed and stupidity have delayed availability of this low-cost improvement on cash and checks in the US.

    I could be wrong, but I am under the impression that the NACHA service used by PayPal for person to person payments is only available to banks or third party service providers under contract to a NACHA Bank member.

    So the Chase, BofA, Wells agreement seems to me to be an attempt by old, large, slow moving banks to catch up with a smaller, more nimble bank that is attempting to encroach on what the big banks consider their private market.

    Posted by Scott Harrison, 26/05/2011 9:03am (12 months ago)

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