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Section 1075 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, signed into law on July 21, 2010, instructs the Federal Reserve Board to write specific rules governing debit card payments. On December 16, 2010, the Board issued its proposed interpretation of the legislative language of Section 1075-known in the payment industry as the Durbin Amendment, which includes two proposed alternative interchange fees standards. One of the alternatives contains an issuer-specific standard with a safe harbor (of 7 cents per transaction) and a cap (of 12 cents per transaction), and the other simply provides the 12 cent per transaction cap. At this time, the Board's proposed Regulation II fails to allow for a fraud adjustment. While the Board is likely to allow an upward adjustment of interchange fees to account for fraud-prevention costs, this rule reportedly will not be finalized until after the interchange fee standards are set. The current proposal also includes two alternatives routing requirements, one that requires merchants be allowed no less than two unaffiliated networks overall and one that requires merchants be allowed no less than two unaffiliated networks per type of debit transaction (signature or PIN).
Proposed Regulation II has some obvious appeal, particularly to the Board, in its administrative simplicity. But this simplicity masks the main problem with the Proposal: it fails to account for the realities of debit card payments and seemingly ignores the interests of consumers.
The Proposal relies on the premise that debit cards and check are functionally similar. Given that checks clear at par, this premise should inevitably lead to interchange fees close to zero. In fact, the Proposal's suggested interchange fee caps constitute an approximate 75% reduction in these fees. But the analogy to checks is far from perfect. Debit cards offer safety, convenience and payment guarantees that paper checks cannot. And these benefits, as the saying goes, don't come for free. Both banks and payment networks incur potentially high fixed costs in providing debit card services--costs that the Board intentionally excluded when determining the proposed price caps.
That the Proposal sets prices at all is surprising. Neither the purpose nor the language of the Durbin Amendment seem to support such action. The Amendment instructs the Fed to "establish standards" for assessing when an interchange fee is "reasonable and proportional" to the transactional costs incurred by the issuer. Standard english and legal dictionaries alike define "standard" as "something established by authority, custom, or general consent as a model, example, or point of reference" or "something established by authority as a rule for the measure of quantity, weight, extent, value, or quality." Setting an absolute and inflexible price cap is a very different thing.
But what is more worrisome is how the Board went about determining the price caps. The Board interpreted the Act to allow only the recoupment of costs associated with a specific transaction. The Proposal therefore only considers the costs associated with authorizing, processing and settling transactions. Fixed costs, including the costs associated with customer rewards programs or customer service, are explicitly excluded. But as the recent complaint for declaratory relief filed by TCF National Bank avers, the true expense of providing debit card services is reflected in the fixed costs.
With issuing bank facing a 75% reduction in interchange fees, the question that naturally arises is how will banks recoup the fixed costs associated with debit card services and who will bear this burden? The most likely answer is that the burden will be shifted to consumers through higher fees on deposits accounts and a reduction in the consumer incentives and rewards programs associated with debit cards. While there is the possibility that consumers will eventually gain an offsetting benefit from merchants who may lower prices to account for lower interchange fees, this possibility is far from assured. And one, based on comments and responses to questions to the staff during the Board's December 16 meeting, that even the Board is not confident in. Also, given the amount that banks need to recoup (networks reported that 2009 interchange fees totaled $16.2 billion), even if only a portion of these fees are shifted to consumers (say 2/3 or approximately $10 billion), it is hard to imagine that lower merchant prices will wholly offset this burden.
While the Board says it understands and appreciates the importance of debit cards to consumers, it is disturbing how little the interests of consumers entered into its justification for the Proposal. The Board simply could not say whether consumers were likely to be better or worse off if the Proposal were to pass. And the stated justification for setting a price cap had nothing to do with the interests of consumers. Instead, the caps were justified by administrative convenience and a desire to avoid giving banks an economic incentive to continue inefficient practices.
But to ignore consumers is to ignore the other half of the equation. The debit card market is a two-sided one, with merchants who accept debit cards on one side and consumers who use them on the other. The Board justified the regulation of interchange fees on the grounds that competition in the debit card market actually drives prices up as payment networks raise interchange fees to attract issuing banks and their customers. The Board assumes this interplay indicates a market failure. But seeing this as a failure ignores that higher prices result from competition for users on one side of the market: debit card carrying customers. So while lower interchange fees may encourage more merchants to accept debit cards, at that point there may be fewer consumers who want to use them.
Katherine M. Robison is counsel in the San Francisco office of O'Melveny & Myers LLP and a member of the Antitrust & Competition practice group. The views expressed herein are the views of the author alone and are not the views or opinions of O'Melveny & Myers LLP or the publisher.
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Comments
It has been interesting too see discussion around how banks may shift people around to pre-paid cards so that they can still have a similar experience to free-checking and issuers will still make higher interchange. Consumers themselves may drive part of that shift as they aren't used to paying anything for basic banking services...
Posted by Albert Drouart , 27/12/2010 12:41pm (1 year ago)
How does the "average" or even "above average" consumer know about this legislation? It is not in most folks bandwidth and doubt very seriously if they have a clue about "interchange" and how this may affect their consumer goods and services prices. Given the Fed is encouraging comments, perhaps reasonable rules will prevail so that the big merchants do not take total advantage, given it is doubtful that they will pass along cost savings to their customers?? The medium to small merchant will not see their program discount rates reduced in many cases, so the ISO's take away some new found profits? Do you or anyone have solid faith that people in positions like Dodd & Frank have the true working knowledge required to make these types of decisions and just whom are they thinking they will help? I wish I had all the answers !!!
Posted by Mark Wingate, 27/12/2010 10:37am (1 year ago)
1. Although I disagree with the logic (if you can call it that) of the Durbin amendment, the Fed operated within their instructions of the law (as they are required to) in their consideration of only variable costs, as opposed to a full cost analysis under GAAP accounting. The issue here -- one which TCF attacks in their lawsuit -- is the language of the law, not the work of the Fed in fulfilling its obligation to Congress.
2. The lack of inclusion of fraud protection costs, even if just on a variable basis, are a huge miss (or maybe just a punt) by the Fed. If checks are used as a proxy, as the law directs the Fed to do, then fraud mitigation 'costs' should be based on current costs borne by merchants to guarantee checks -- something on the order of 99 basis points. Had the Fed included this kind of value in its preliminary proposal, merchants would have howled. The fact that they were silent on this still leaves a major potential upside, even in a regulated interchange fee environment.
3. Network exclusivity is a non and totally bogus issue if interchange fees are regulated. Prevention of exclusive routing rails, under free-market conditions, would create competition between networks and thus benefits (presumably) for merchants. Free market conditions are off the table in a regulate interchange environment, so who cares about network exclusivity?
Posted by David Dove, 23/12/2010 7:48pm (1 year ago)
The tug of war between big banks and big box retailers is somewhat sterile. Neither side is likely to put the interest of consumers first.
The problem with interchange fees is that they are a cost supported by merchants to provide a service to consumers mostly once the consumer has left the merchants' premises.
Arguably, the technical costs of switching an electronic transaction have decreased thanks to the enormous progress in computer networks and telecommunication infrastructure of the past several decades. However, the cost of providing good customer service with courteous and knowledgeable human beings has increased.
So has the cost of managing risk and fraud, as the arms race against hackers has become international and very sophisticated.
If given a choice, most US consumers would rather talk to a customer service representative in Minneapolis than in Bangalore. They would also prefer that their money be better protected.
Unfortunately, the Fed Board has excluded both customer support and fraud management from their cost calculations so far.
As these services need to be provided by issuers with revenues received from merchants, outside of the very short time window when the cardholder is actually paying the merchant, there is a major mis-alignment of interests.
It is difficult to charge consumers explicitly for customer support and risk management, because these service ingredients are taken for granted. So the merchants and card issuers have no choice but to converge on reasonable payments between themselves that have enough headroom to provide good customer service and fraud management, even though neither take place at the time of the transaction between them.
The Fed Board venturing on a slippery slope, trying to second-guess what the costs inside a payment system really are. The likely result could be worse service for consumers.
Posted by Patrice Peyret, 23/12/2010 1:58am (1 year ago)
Not really. This is written by someone who is close to the Issuer and Payment Scheme.
Posted by Annon, 22/12/2010 3:08pm (1 year ago)
Will the acquiring bank also have a cap on the debit card interchange or will they be able to keep a larger percentage of the interchange currently charged.
Posted by Robert Conery, 22/12/2010 2:25pm (1 year ago)
Note to networks and card issuers: "The jig is up."
Reading this reminds me what a card network executive once told me, "Merchants are not the customer, the cardholder is the customer. Merchants are just a necessary inconvenience." I actually think he used the word “evil” over “inconvenience.”
I find it almost amusing to keep reading this unending stream of banter from card issuers and their lawyers trying to justify how hiding the cost of using expensive credit, debit, and "reward" cards from consumers, and the clearly corrupt pricing schemes and practice of over-charging merchants with ever-increasing interchange fees, coupled with a "take-it-or-leave-it" attitude towards merchants is somehow justifiable.
It would be healthy for consumers to be empowered to make choices over which form of payment to use on a personal cost-vs-benefit basis. Today, people paying with cheaper forms of payment are clearly subsidizing those who use very expensive "rewards" cards. People using the most expensive forms of payment have every incentive to keep using them based on the current interchange paradigm because of the invisibility of the real cost.
The current interchange pricing scheme is rigged, has been rigged, and will continue to be rigged against retailers – and those using cheaper forms of payment - without regulatory intervention.
It wasn't until merchants finally organized themselves a few years ago that they could bring awareness among regulators and lawmakers over the issue, and beat back legions of attorneys and banking lobbyists. This is just the beginning of their efforts in leveling the playing field.
My suggestion to bankers and the network brass is to embrace the reality that the jig is up and a new business model will emerge that is fair, equitable, and transparent for their customers – both merchants and cardholders.
Posted by Jack Grey, 22/12/2010 2:05pm (1 year ago)
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