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Apple and Google are off to the races in owning commerce on the mobile phones as recent transactions and announcements clearly show. Here’s a running recap …
Apple bought mobile ad platform, Quattro, late last year. Earlier this month it previewed its new mobile ad software system for inserting ads on the web pages generated by its application providers. Yesterday’s rumors suggested that Apple was about ready to buy Vivotech, a contactless payments solution provider.
Meanwhile, Google plunked $700 million down last year to buy AdMobs, the leading mobile ad provider, although that deal is reportedly hung up with the regulators in D.C. And just yesterday, Google Ventures announced an investment in Corduro which offers a “state-of-of-the-art payment gateway” for internet, mobile and traditional retail transactions. (not much info is available on it—hopefully the investment will enable this startup to finish their website). All the eyes seem to on these two giants, who were used to be such good friends.
These days, all seems quiet on the Microsoft front, which seems unable to leverage its leadership position in desktop operating systems into mobile phones despite massive investments over many years. Nokia may be more significant, especially outside the United States, as this leading mobile phone maker has been making significant investments in mobile payments, software, and commerce.
If you ask me, Apple is the company to watch at this point. It has accumulated an incredible set of assets that could enable it to dominate mobile phone e-commerce. It has the leading smart-phone with the largest number of applications. That ecosystem is growing rapidly. More applications encourage people to get more of Apple’s wireless devices which encourages more application developers.It also has more than 100 million iTunes customers with internet wallets (with a card already included) who could help seed an online payments mark that would rival PayPal at the jump. Apple could also beat Google to integrating a mobile ad platform with its other assets if its AdMobs purchase gets further delayed or blocked.
This puts Apple in the position of having an ecosystem that creates positive feedback effects between its mobile hardware devices, mobile software development platform, application store, advertising network, and payments mark. It isn’t hard to imagine that this ecosystem could undergo explosive growth and put Apple in the middle of all a vast mobile-device centric commerce space. One shouldn’t think of this as just mobile phones. The iPad is an example of a device that could become popular as a point-of-sale device at larger stores and enable the kinds of things in the publishing world that once seemed more like a pipedream.
Can Google catch up? First, it really wants to, needs to, and has the cash to do so. Unlike Apple, Google just makes money from advertising. It works hard at making sure that nothing gets between its advertising technology and eyeballs and advertising spaces that it needs to reach those eyeballs. Apple is seriously getting in the way for a potentially enormous amount of eyeballs and inventory. Hence Google Android and its venture into phones.
Second, because it isn’t looking to make money from mobile devices directly, it is pushing an open system. Just like Microsoft’s decision to move from the closed IBM platform to a promote a multi-vendor hardware ecosystem, Google’s decision could generate tremendous positive feedback effects by getting many mobile phone makers to install the Android operating system and many developers to write applications for it. (On the other hand Google’s similar efforts to take on Facebook by promoting open standards for social networks hasn’t worked.)
Third, Apple may soon become the new Google which was the new Microsoft—that is the company whose potential dominance scares the living daylights out of needed partners. Everyone from mobile carriers to payments networks software developers to advertisers are probably concerned. Google—who everyone used to be afraid of—may be their new best friend here.
So, the question is whether anyone else can enter this race before the current contenders get too close to crossing the finish line. My guess is that will one of two things could happen. There could be a drastic technological development like the iPhone, that none of us has anticipated, coming from an established player or a newbie, that changes the game. More likely there will be acquisitions—alliances hardly ever seem to work—that will enable one of the existing players in the grand mobile-payments-application-advertising ecosystem to really take Apple and Google on.
It’s an interesting race to watch, for sure.
Karen Webster is the President of Market Platform Dynamics (MPD), a consulting firm that helps companies find, implement and monetize innovation. She serves as an advisor and member of the board for a number of companies operating in the payment, technology and digital media industries. More info here.
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The space hasn't been suffering from a lack of desire. It's been suffering from a workable solution. Disruption may well come from the east before anywhere else. Even in the US with a relatively decent ACH Network, there isn't a really well integrated light touch payment solution.
Paypal are close, but they're a layer of abstraction on top of the schemes & need you to sign up to their service.
I'm already with my bank, why should I sign up for paypal to pay for stuff, knowing full well the merchant is getting ripped off that little bit more?
Jack Dorsey is trying to build an IP Based payments network hub because he knows that what's needed is an open platform.
The aggregators like PayPal, Clear2Pay and IP Commerce may get some traction, but it needs something more radical. An OPEN platform. How do you make that secure? How do you make sure it catches on? How do you do that in a market obsessed with Compliance and the Status Quo of being evil and maximising profit? ...
It's not easy. That's why Jack Dorsey is now pretty quiet.
Posted by Simon, 05/07/2010 9:15am (2 years ago)
The space hasn't been suffering from a lack of desire. It's been suffering from a workable solution. Disruption may well come from the east before anywhere else. Even in the US with a relatively decent ACH Network, there isn't a really well integrated light touch payment solution.
Paypal are close, but they're a layer of abstraction on top of the schemes & need you to sign up to their service.
I'm already with my bank, why should I sign up for paypal to pay for stuff, knowing full well the merchant is getting ripped off that little bit more?
Jack Dorsey is trying to build an IP Based payments network hub because he knows that what's needed is an open platform.
The aggregators like PayPal, Clear2Pay and IP Commerce may get some traction, but it needs something more radical. An OPEN platform. How do you make that secure? How do you make sure it catches on? How do you do that in a market obsessed with Compliance and the Status Quo of being evil and maximising profit? ...
It's not easy. That's why Jack Dorsey is now pretty quiet.
Posted by Simon, 05/07/2010 9:15am (2 years ago)
Good article. I think mobile devices will eventually take the place of personal computers in future, with the rapid increasement of capacity. So the integration of OS and applications on top of it will be a long term subject.
I think the migration of applications from PC to personal handhold devices is taking place right now. Among all applications, mobile commerce is one of the most active, as it will improve the efficiency of businesses, help market development. Over all it will generate a whole new view of future business pictures. In this process, it will also create a lot new business patterns.
We are doing business trials in this field in China, the most activate economy area in the world.
Posted by Leon Huang, 11/05/2010 1:51am (2 years ago)
Karen:
Good overview article; I would echo Don's comment that VISA & MasterCard are not going to allow the mobile payments space to be dominated by Apple or other applications. I would agree that alliances typically do not work,however the card associations are under tremendous pressure to introduce some "universal " mobile payments application so that member banks do not lose their payments franchise. The actual problem for the Banks is that they are simply reactive and do not have the mobile vision or understand the ecosystem that mobile banking and payments occupy. Simply launching one off solutions do not work.
Posted by Patrick Brennan, 06/05/2010 12:15pm (2 years ago)
Karen:
Good overview article; I would echo Don's comment that VISA & MasterCard are not going to allow the mobile payments space to be dominated by Apple or other applications. I would agree that alliances typically do not work,however the card associations are under tremendous pressure to introduce some "universal " mobile payments application so that member banks do not lose their payments franchise. The actual problem for the Banks is that they are simply reactive and do not have the mobile vision or understand the ecosystem that mobile banking and payments occupy. Simply launching one off solutions do not work.
Posted by Patrick Brennan, 06/05/2010 12:15pm (2 years ago)
Karen:
Good overview article; I would echo Don's comment that VISA & MasterCard are not going to allow the mobile payments space to be dominated by Apple or other applications. I would agree that alliances typically do not work,however the card associations are under tremendous pressure to introduce some "universal " mobile payments application so that member banks do not lose their payments franchise. The actual problem for the Banks is that they are simply reactive and do not have the mobile vision or understand the ecosystem that mobile banking and payments occupy. Simply launching one off solutions do not work.
Posted by Patrick Brennan, 06/05/2010 12:15pm (2 years ago)
Karen:
Good overview article; I would echo Don's comment that VISA & MasterCard are not going to allow the mobile payments space to be dominated by Apple or other applications. I would agree that alliances typically do not work,however the card associations are under tremendous pressure to introduce some "universal " mobile payments application so that member banks do not lose their payments franchise. The actual problem for the Banks is that they are simply reactive and do not have the mobile vision or understand the ecosystem that mobile banking and payments occupy. Simply launching one off solutions do not work.
Posted by Patrick Brennan, 06/05/2010 12:14pm (2 years ago)
Karen:
Good overview article; I would echo Don's comment that VISA & MasterCard are not going to allow the mobile payments space to be dominated by Apple or other applications. I would agree that alliances typically do not work,however the card associations are under tremendous pressure to introduce some "universal " mobile payments application so that member banks do not lose their payments franchise. The actual problem for the Banks is that they are simply reactive and do not have the mobile vision or understand the ecosystem that mobile banking and payments occupy. Simply launching one off solutions do not work.
Posted by Patrick Brennan, 06/05/2010 12:14pm (2 years ago)
Hi Karen,
Great article on Apple and Google. I have a slight bias in favor of Apple ever since they featured our payment app in one of their IPhone Commercials:
http://www.youtube.com/watch?v=bMTvWcY5qZc
So 2 weeks ago we also launched an IPad payment processing app, which seems to be taking off as well--all thanks to Apple.
The 1200 pound gorilla in the room that no one seems to be taking notice of is VISA. With their acquisition of Cybersource a couple of weeks ago, they now control 1 out of every 4 transactions that go through the internet. One of the reasons that they stated for acquiring Cybersource was to take over the mobile payments space. Google and Apple alike might very well have to eventually answer to Visa.
Posted by Don Hartley, 05/05/2010 4:43pm (2 years ago)
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