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Commentary » Commerce Fault Line
Ever since its Initial Public Offering prospectus Visa Inc. (NYSE:V) has made no mystery of the importance it thought mobile payments would have in its future. Yet, judging from its press releases over the last 18 months, the company was struggling to define and implement a vision of why and how. Interestingly, the only significant allocation of resource to mobile payments came from Visa Europe, which announced earlier this month its intention to invest 200 million Euros.
What a difference a couple of years make! During CES in 2008, visitors were treated to a variety of demonstrations at the "NFC Zone" where they could experience the power of simplicity NFC style. Yet, at last's month edition of the consumer technology pilgrimage, NFC seemed to stand for "Not Found at this Conference." What happened? Is it just the financial crisis, something more profound or the natural growing pains associated with a disruptive technology?
It can’t be fun being a banking executive these days. Your herd is being thinned, your bonus is under scrutiny, new laws are limiting your business and driving up the complexity of regulatory compliance, and you might take the fall for the Great Recession . Still, real challenges may lie beyond these "road bumps", in the form of a gathering threat to the foundation of banking: retail deposits. This is no trivial matter. Given the demonstrated limits of securitization, the need to reduce leverage, and the strings attached to government funds, retail deposit are a critical source of funding for the future of any diversified financial services provider.
The 4th quarter of 2009 is definitely starting to feel like the dawn of a new age for e-commerce, with many attempts to integrate commerce with social computing and mobile use cases. Many companies are vying for a spot as the primary gateway to payments, thus fueling a new round of innovation.
Earlier this week, Citibank provided some perspective on their mobile strategy and their renewed focus on a better delivery of "traditional" customer service.
Once again the silicon valley is abuzz with talk about the new project from one of its heroes, but will Square, meet expectations?
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