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Latest Shared Content

Who Gains and Who Loses from Credit Card Payments? Theory and Calibrations
Merchant fees and reward programs generate an implicit monetary transfer to credit cardusers from non-card (or “cash”) users because merchants...
Mobile Payments in the United States at Retail Point of Sale: Current Market and Future Prospects
Although mobile payments are increasingly used in some countries, they have not been adopted widely in the United States so...
Make money from your mobile apps
This white paper provides an overview of the mobile applications marketplace and how application developers can capitalize on this opportunity.
Risky Business: Best Practices for Managing Cardholder Dispute and Chargeback Processes in Challenging Times
“In the end, nobody that’s ever taken good care of the customer has ever lost; I mean that is the...
Leveraging Collections as a Customer Retention Tool
A new strategy is imperative as financial institutions face $44.4 billion in charge-offs. Financial institutions’ (FIs) charge-off rates continue on...
Monitise Americas: The Critical Mobile Banking Decision
Given that mobile applications touch every other aspect of today’s culture, it should surprise no one that they are rapidly...
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Latest Books

  • Paying with Plastic: The Digital Revolution in Buying and Borrowing (2nd Edition)
  • Invisible Engines: How Software Platforms Drive Innovation and Transform Industries
  • VISA : The Power of an Idea
  • Electronic Payment Systems for E-Commerce (2nd Ed.)
  • Credit Card Nation: The Consequences of America's Addiction to Credit
  • Implementing Electronic Card Payment Systems
  • See all books...

Latest Reports

  • Mobile Marketing and Advertising: Mobile Continues Its Climb While Print and Online Falter
  • Mobile Banking and Funds Transfer: Untethered Banking, Bill Pay, Domestic and International Person-to-Person Payments
  • Mobile Banking Platforms – Which Technology Is Best?: SMS, Mobile Internet, or Downloadable Application
  • Mobile Banking: Consumers Ponder Convenience, Security Issues: 2009 US Consumer Mobility Survey Results
  • Mobile Location Based Services: Applications, Platforms, Positioning Technology, Handset Evolution, and Business Model Migration
  • Making Hay While the Rain Pours: Information Security Expert Perspectives on Financial Services
  • See all reports...

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