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Research and Markets (http://www.researchandmarkets.com/research/7068db/mobile_banking_fi) has announced the addition of eMarketer's new report "Mobile Banking: Financial Services Firms Look to Cash In" to their offering.
The outlook for mobile banking is positive. Several forecasts predict that by 2015, 50% or more of US mobile users will be conducting transactions from their mobile devices. The ubiquity of these devices offers banks an opportunity to connect with customers outside the online channel, including those who are always on the go as well as the underbanked and unbanked consumers who lack consistent Internet access.
For consumers, mobile banking is about convenience: the ability to check account balances, pay bills and transfer funds from a device they take with them everywhere. For financial institutions, it is a means to deepen customer relationships, streamline operations and cut costs.
However, the demographics, usage patterns and mobile device landscape are such that for mobile banking to reach the projected adoption levels, banks need to service the three primary mobile channels: SMS, browsers and applications. Success likewise depends on alleviating consumers security concerns and effectively marketing the value and convenience of mobile banking.
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For more information visit http://www.researchandmarkets.com/research/7068db/mobile_banking_fi
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