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Jan 5, 2010, 2:30pm

The Decade’s 12 Greatest Developments in Payments

The payments industry had quite a decade. As we say goodbye to the first decade of the 21st century, what better time to take a look at the events that have shaken up the payments industry since 2000. Back at the turn of the century MasterCard and Visa were bank-owned associations, knee deep in litigation. Debit cards were growing rapidly and online was still a scary frontier with security concerns and fraud. People weren't paying for anything with a mobile phone and contactless payment was still something only used in exotic locales like Hong Kong.

Last month for the PYMNTS Voice blog, Paying with Plastic author David S. Evans compiled what he thinks to be the greatest developments in the payments business were over the last decade and why. David identified 12 and used the 12 Days of Christmas to count them down. We've compiled the full list here, counting down from #12 to #1, with links to their corresponding full post. We hope you'll let us know if you think David overlooked a particular great development and share your top 12 below.

#12 AmEx Goes Global

American Express transformed itself from a largely American go-it-alone card company into a global network with 128 bank partners in 127 countries (based on its 2008 10-k) including the United States. Read the full post here

#11 How the World War on Interchange Fees Transformed the Card Industry

A global war on interchange fees raged during most of the decade and will continue into the next. We'll have to wait until next decade to find out who wins the war. But the war itself has already led to massive ramifications for the card business around the globe. Read the full post here

#10 Collateral Damage from the Financial Crisis: Consolidation and Regulation

The CARD Act has transformed the card business in the United States and that's why it is number 10 on my list of the great developments in the card industry in the last decade along with the further consolidation that resulted from the crisis. Read the full post here

#9 Shanghai Surprise

The fact that in a decade China has achieved such rapid growth of the card business and expanded globally is remarkable. As always, China has both opened up a vast new market and unleashed new competitors onto the global scene. Read the full post here

#8 The Mag Stripe Lives On

Some of the greatest developments in the last decade were the failure of massive efforts to displace the humble magstripe card. It is also serves as a reminder that innovations in payments have to make people and merchants significantly better off to gain traction. Read the full post here

#7 How the ACH System in the U.S. is Encouraging Electronic Payments Innovation

A major factor in what you might call the greening of the payments industry has been the growth of the Automated Clearing House (ACH) system for directly debiting and crediting depository accounts. Read the full post here

#6 What Has a Bigger Head and Longer Tail? Card Issuing

Its head has gotten bigger and the tail longer and skinner. I'm not talking about a scary monster but about the distribution of purchasing volume for the credit and debit card issuers in the United States. Read the full post here

#5 Innovation Driven by Prepaid Cards

The use of prepaid cards has exploded during the first decade of this century and they have enabled many types of payment innovation from whipping through transit lines to helping disaster victims to transferring money to mom in Mumbai. Read the full post here

#4 The New Kid on the Block: PayPal

Starting a new payment system is incredibly difficult. Many try, few succeed. MasterCard and Visa did it in the 1960s. No one did it in the 1970s at least in the US. Sears brilliantly did it with Discover in the 1980s. The 1990s was a miss. For this decade the only company that entered the exclusive club of major payment systems was PayPal. Read the full post here

#3 Debit Takes the Plastic Throne in the U.S.

Debit cards helped make prepaid card possible and may lead to significant changes in banking relationships if decoupled debit cards take off. Debit cards have led to an enormous change over the decade in how Americans use plastic. Read the full post here

#2 The Marriage of Mobile and Payments Make the World a Better Place

Mobile illustrates just how this industry can drive progress and really make the world a better place. I also think that it is a harbinger of a revolution that will take place over the next decade. Read the full post here

#1 MasterCard and Visa Go Public

MasterCard and Visa emerged as publicly traded financial powerhouses after four decades of working for associations of banks. Their transformation marks a radical shift from the past and will most likely define the shape of the payment ecosystem for decades to come. Read the full post here

We want to hear from YOU! Let us know what you think were the greatest developments in payments over the last decade.

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  • Microfinance has moved on from a small/silent industry into a huge/big industry world-wide with emerging markets like Brazil, India, and Bangladesh too in helping make payments/transactions reach the common man.
    Yes, you do not have the hype/technology, but if you read out, you can find that they too are using technology much more effectively.
    We should rate the payments systems by the impact it has had across the world/population, rather than only looking at the niche/global players focussed on a limited market.

    Posted by Sajan Jose, 20/01/2010 12:57am (2 years ago)

  • How can you forget about check 21 legislation? Remote check capture?

    Posted by Eric Evans, 12/01/2010 8:00pm (2 years ago)

  • You also forgot to mention Check 21 legislation which was driven by 9-11. This act of Congress even made the Federal Reserve Bank system become less archaic in its technology and structure. Although ACH and cards are a better alternative to checks, as long as Grandma sends the birthday check we need more effecient check processing. Check 21 finally delivered on that goal.

    Posted by Stacy Glidden, 08/01/2010 10:01pm (2 years ago)

  • You also forgot to mention Check 21 legislation wh 9-11. This act of Congress even made the Federal Reserve Bank system become less archaic in its technology and structure. Although ACH and cards are a better alternative to checks, as long as Grandma sends the birthday check we need more effecient check processing. Check 21 finally delivered on that goal.

    Posted by Stacy Glidden, 08/01/2010 9:59pm (2 years ago)

  • Very remiss not to mention: explosion of computer scamming and fraud; phenomenon of identity theft; changes in bankruptcy legislation; offshore call centers, sharia-law credit cards, decline in Factoring.

    Also, innovations in collection practices such as: computer-assisted skip-trace; robo-calling and software enhanced dunning scripts; spectacular increase in litigation and number of lawyers specializing in the field of retail collections.

    Posted by who,what,where, why and how, 06/01/2010 1:27pm (2 years ago)

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