Executive Summary

In a bygone era, general store merchants greeted their customers by name and spent a minute or two in conversation before processing the transaction, which was a simple exchange of merchandise for cash. As customers selected products throughout their lifetimes, the merchants learned their unique preferences - both benefiting from the relationship.

Since then, transactions and lifestyles have evolved dramatically. Technology has extended the reach, scale and velocity of every transaction in a global payments industry, making it easy to lose sight of that basic relationship.

At TSYS® (Total System Services, Inc.®), we still see the person behind the transaction – both the merchant and the customer. While the old general store model is quite dated, we believe it's more important than ever to recognize and enhance the value in those relationships – throughout every stage of the customer life cycle.

For more than 25 years, TSYS has supported the people behind the purchases, in more than 85 countries. We are reshaping a new era in digital commerce, connecting consumers, merchants, financial institutions, businesses and governments. Offering merchant payment-acceptance solutions as well as services in credit, debit, prepaid, mobile, chip, healthcare, installments, money transfer and more, TSYS makes it possible for those in the global marketplace to conduct safe and efficient electronic transactions with trust and convenience.

TSYS global headquarters is located in Columbus, Georgia, with local offices spread across the Americas, EMEA and Asia-Pacific. TSYS serves more than half of the top 20 international banks, bringing together buyers and sellers in today’s digital commerce.

At TSYS, we know the people behind the purchases.