Executive Summary

A trusted name in prepaid processing since 2001, Visa Prepaid processing has the reliable, state-of-the-art processing capabilities and dedicated support services you need to reach your goals. By using our flexible prepaid platform, you will be able to select the functions you need to differentiate your card products, seize new opportunities and stay competitive.

Advantages that are key to your success

With extensive experience and a platform developed specifically for prepaid products, Visa offers you significant advantages as a prepaid partner.

High-Volume Processing Expertise
The largest issuer processor of Visa transactions in the world, Visa has been processing large-volume prepaid programs since 2001 and debit card programs since 1996.

Fully Integrated Solution
Delivers card management, funding options, authorization, fraud/compliance management, browser-based access tools and cardholder services in one solution.

Centralized Platform
One common platform/infrastructure for transaction processing, settlement and exception processing helps you maximize your operational efficiencies.

Highly Configurable and Scalable System
Parameter-driven choices let you design and manage multiple program types to address a variety of market needs.

Integrated Fraud and Compliance Tools
OFAC/Patriot Act screening, fraud rules, limits, thresholds and other tools specifically for prepaid products are built into the system.

Dedicated Prepaid Support Services
A dedicated help desk, staffed with prepaid specialists, is available to answer your questions and troubleshoot issues.

Stability and Security
Benefit from a highly secure, reliable platform and infrastructure based on Visa standards and security programs.

Marketplace Responsiveness
Visa Prepaid processing is on the forefront of testing and introducing new prepaid technologies and innovations.

Dedicated Client and Cardholder Support

Prepaid Client Help Desk
Dedicated help desk, staffed with prepaid specialists, responds to client inquiries related to prepaid products and platforms to ensure prompt issue resolution. Provides support and troubleshooting for all prepaid tools including PAS, PAT and cardholder websites.

24/7 Cardholder Support Services
Provides full-time and after-hours support for cardholder inquiries, lost/stolen card reporting, address changes, funding questions, balance inquiries and transaction disputes via a dedicated toll-free number specific to your program.

Card Management Services
Supports complete card fulfillment services for issuance and reissuance of card plastics and PIN mailers through multiple card vendors.

Exception Processing
Offers full-service exception and dispute processing, or provides you with the tools you need to process exception items in-house.

Marketing Materials
Visa provides numerous turnkey marketing materials including statement inserts, email templates, card carriers, branch sell-in materials, sample messaging and national promotions.

General Company Information

Employee Profiles

“OMESH”
Meet Omesh, THE DOPPELGANGER of Prepaid processing.
When you work with Visa®, you get multitasking marvels like Omesh. He helps guide so many aspects of your prepaid card program launch—its business case, technical specs, analytical support—that he seems to be everywhere at once. But that’s just for starters. Omesh also immerses himself in emerging payment trends and cardholder behaviors, all to help you add new ways and places for your customers to use their cards. Find out what Omesh and his team can do for you at visadps.com/doppelganger.

“JASON”
Meet Jason, THE ALL-SYSTEMS-GO GUY of Prepaid processing.
When you work with Visa®, you get IT wunderkinds like Jason. He’s the wizard behind the curtain, orchestrating the formidable task of building a rock-solid prepaid card program that’s custom-tailored to your operating requirements, processing needs and system specs. But Jason and his team don’t just get your prepaid card program up and running. They keep it running—Visa’s DPS authorization system doesn’t take a nanosecond of downtime for granted. Chalk it all up to amazing technology in the hands of amazing people. Find out what Jason and his team can do for you at visadps.com/allsystemsgo.

For more information, please visit www.visadps.com