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This article is part of the Last Cash Markets Briefing Room. See the rest of this briefing room

Why TaxiPass Is What's Next in Payments

TaxiPass was created by a dynamic team of entrepreneurs and taxi industry experts, tired of carrying cash on trips and looking for a way to charge rides that’s as easy for the drivers as it is for the passengers.

Founder Jason Diaz is one of the leaders of the New York City taxi industry, and is the founder of Cab Watch the largest cabdriver organization with over 10,000 members. While at Cab Watch, Jason mobilized thousands of cabdrivers, secured partnerships with the New York City Mayor’s Office and Taxi & Limousine Commission and developed financial and organizational support from Sprint PCS, Ford, and Clear Channel Taxi Media. Jason has a New York City taxi & FHV license, and drives occasionally for various fleet operators.

Mayor Michael R. Bloomberg, Mayor Rudolph Giuliani, President Bill Clinton, and Attorney General Reno have all honored Jason for his efforts at Cab Watch. He has also been recognized as the New Yorker of the Week and Reader’s Digest Hero of the Month.

PYMNTS.com recently asked Jason to explain the motivation to start TaxiPass and why his innovative company is what's next in payments. Watch the video here:

In one sentence, what do you do?

TaxiPass has figured out how to get the $22 billion all cash taxi industry to like taking secure credit card payments.

What problem do you solve for and for whom?

Passengers want to pay by credit card for their taxi ride, but drivers don't, because taking cards for payment is too cumbersome, expensive and it takes too long to get cash. 

TaxiPass provides a secure painless way for people to pay by card, in a way where the cabdriver doesn't have to do anything, pay any fees as well as can get same day reimbursement.

What makes you different than anyone else in this space?

 No one else recognizes that if credit card acceptance doesn't work for the cabdrivers, it doesn't work.

What was the feedback received from your last investor or client discussion?

We have hit the tipping point.  Every major city in the US wants to be like New York City, but can't force the cabbies like they did in NYC...which is why they need TaxiPass to achieve this vision.

Provide 50 words or less that would get someone like Warren Buffet to listen your pitch.

TaxiPass is the US version of CabCharge, a publicly traded international company that had a $1 billion market 12 months ago (now $600 mm).  With 18k cabs with credit card machines, it processed $1 billion annually.  With 9% of the US market, TaxiPass can be the CabCharge of the US.

What is the one word that most of the people you talk to about your product or service use to describe it?

About time. 

Why are you "what's next" in payments?

The $22 billion taxi industry is the last all cash industry left in America. The vending machine industry ($15b) and Laundromat industry ($6b) rank 2nd and third.

 

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  • I think this is so cool because I never carry cash when I travel. But how do you get around the cost of transactions? That is bound to start bugging the driver. Is there an opportunity during the transaction for the customer to input a tip to the driver? I guess I am not sure about how the process works and I can't remember the process from the one time I used it in NY. Also, what about the taxes? With the card transactions, if all of the tips show up as income that would have a different impact to taxes than the flexibility of being paid in cash... I would think they would prefer cash.

    Posted by Phillip Huston, 29/04/2010 3:39pm (4 months ago)

  • What you need is to have the MSP sales channel start selling your product. This is how you can scale up your sales. NY, Vegas etc is great but the bulk of sales need to come from small town USA and this is were the MSP world can help. If you don't know what MSP stands for then you really need their help!!!!

    Posted by Thomas Nitopi, 14/12/2009 1:19pm (9 months ago)

  • I really enjoyed watching Jason Diaz talk about TaxiPass, this is a great product and exciting market.

    Posted by Peter Guidi, 14/12/2009 12:52pm (9 months ago)

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