Loyalty & Rewards

Loyalty & Rewards
Hilton’s Wrong-Way Security Snafu
March 24, 2015

A move to improve online security by Hilton Hotels’ Hilton HHonors loyalty program resulted in exposing customer information in all accounts to potential cybertheft, Krebs on Security reported on Monday (March 23). The security hole, which has now been closed, would allow a thief to...

Amex Teams Up With Schwab
March 20, 2015

American Express is in the Charles Schwab business, and vice versa, on a couple of new credit cards. The financial services corporation announced yesterday (March 19) that it has entered into an exclusive multi-year agreement with the brokerage and banking company Charles Schwab & Co.,...

Loyalty & Rewards
Amazon Expands One-Hour Delivery
March 20, 2015

Amazon’s one-hour delivery service Prime Now has arrived in “select zip codes” in Miami and Baltimore, the eCommerce giant announced on Thursday (March 19). Amazon launched the service for its $99-a-year Prime members in New York City in December, with initial deliveries in only a...

Intersections Of Payments — Day 1
March 19, 2015

Innovation Project 2015 heads into Day 2 today (March 19), as Day 1 wrapped up a series of stimulating conversations focused on this year’s theme of “Innovation At The Intersections.” In case you were’t one of the payments innovators in the crowd at the event held...

Loyalty & Rewards
AmEx Loyalty Program Coming To Macy’s And Exxon (Among Others)
March 18, 2015

AmEx later today (March 18) is planning to unveil its new loyalty program – Plenti – in its ongoing attempts to expand its consumer base. The program is structured similarly to drug-store reward programs insofar as customers can earn points by shopping at one of the...

Loyalty & Rewards
The Store That Sports Omnichannel
March 17, 2015

Sporting goods chain Dick’s has discovered that its brick-and-mortar stores aren’t competing with its eCommerce effort — they’re boosting it. ECommerce grew to almost 15 percent of the 640-store chain’s total sales in Q4 2014 after a new in-store mobile-device push, according to Mobile Commerce...

Loyalty & Rewards
Who’s Prepping For Apple Watch Apps?
March 13, 2015

Starwood Hotels and BMW are among the luxury brands that are putting the finishing touches on apps for the Apple Watch during the run-up to its availability on April 24, Luxury Daily reported. In both cases, the focus is on connectivity — between the guest...

GameStop Now Accepting Apple Pay (And Buying Other Stores’ Gift Cards)
March 12, 2015

Mobile payments the Apple way got a boost on its continuous if somewhat slow march to wide retailer acceptance with the announcement earlier this week that GameStop will be accepting Apple Pay.  The video game and entertainment retailer joined the Marriott hotel chain and crowdfunding...

How Sephora Wins At Omnichannel
March 11, 2015

Beauty retailer Sephora was recently faced with a challenge: how to best market digital gifting to its consumers. With that challenge came the retailer’s decision to better align its omnichannel strategy, and in turn differentiate itself from other top omnichannel players. The solution? Leveraging the...