When it comes to retail customer service, the mobile side is an untapped resource, according to new data from an Econsultancy survey that looked at how retailers plan to alter their customer experience budgets. The survey revealed that more than 80 percent of retailers plan...
In an attempt to shore up its emerging brick-and-mortar business, Amazon.com Inc. is in talks about acquiring some RadioShack Corp. locations after the electronics chain files for bankruptcy, two people with knowledge of the matter said according to Bloomberg. RadioShack stores have been considered potentially...
Amazon already has a marketplace for college textbooks on its site, so its most recent move with three major universities to team up to sell more college-related goods seems like the next logical step to tap into the college market. Its three newest partners in...
Katy Perry and multi-channel shopping experience fans are in a for a treat during the half-time show this weekend at the Super Bowl. For the little show in the middle of the greatest show on turf, Pepsi, ad-tech company Delivery Agent and Visa are combining...
Lootsie, a start-up designed to allow developers to add reward programs to their games and other apps, has announced taking in an additional $3.5 million in funding. Co-founder and President Brandon Werber told TechCrunch that the announced take represents funding that the company took in over time...
How do you get consumers to spend more? Create a membership with perks like free shipping and video and movie streaming. That’s what Amazon did and it seems to have paid off for the e-commerce giant that’s been struggling to post a profit during what...
Videogame retailer GameStop is fighting back against online shopping with beacons that stream game content directly to customers’ smartphones when they’re in a store, according to The Wall Street Journal. The chainwide store upgrade, which is expected to start rolling out in Q2 to the...
Beacon vendor ShopX is planning to give away a million beacons to U.S. retailers in hopes of grabbing a bigger share of the market for its software-as-a-service management platform. Why the big giveaway? “Beacons are going to get commoditized at some point anyway,” ShopX CEO...
In theory Silicon Valley loves failure as an opportunity to learn and grow, though in reality the world is sometimes far less forgiving when companies are going through that learning and growing phase. Such is the plight of the mobile app/wallet once known as Clinkle,...
