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Canada: Regulator takes on Ticketmaster, Live Nation over alleged deceptive pricing

By  |  January 25, 2018

The Canadian Competition Bureau is taking on Ticketmaster and its parent company Live Nation Entertainment for allegedly using a deceptive price advertising practice known as drip pricing.

The Bureau says in a statement that its investigation shows Ticketmaster’s advertised prices deceived consumers by adding more mandatory fees—like service fees, facility charges or order processing fees—later on in the purchasing process.

The watchdog says this drip pricing caused consumers to pay much higher prices than advertised—often more than 20% higher and sometimes more than 65% more.

It is asking the Competition Tribunal to end the companies’ alleged deceptive marketing practice and make them pay an administrative monetary penalty.

Full Content: Government of Canada

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