![](https://www.pymnts.com/wp-content/uploads/2022/12/Telstra_676037074.jpg)
On Tuesday the Australian competition regulator took the country’s top telecom firm Telstra to court for failing to inform some customers about downgrading the upload speed of its broadband plan.
The Australian Competition & Consumer Commission (ACCC) initiated the lawsuit in the Federal Court, allegingTelstra downgraded broadband upload speed for nearly 9,000 residential customers in October and November 2020 without informing them or lowering its charges.
Read more: Australia: Telstra’s fight to keep mobile network to itself
While around 2,500 customers were compensated with a one-off A$90 credit after Telstra acknowledged the error in early-2021, it is yet to inform more than 6,300 customers of the downgrade to their maximum upload speed, the ACCC alleged.
The telecom firm in a response to Reuters said it did not agree with the regulator’s views, adding it had informed customers and made things “right” whenever their communication with customers had fallen short.
Featured News
Canadian Breadmakers Settle Price-Fixing Lawsuit
Jul 25, 2024 by
CPI
EssilorLuxottica Open to Meta as Shareholder, Says CEO Francesco Milleri
Jul 25, 2024 by
CPI
California Supreme Court Upholds Proposition 22, Securing Independent Contractor Status for Uber and Lyft Drivers
Jul 25, 2024 by
CPI
Paramount Global Investor Sues to Block Skydance Media Merger
Jul 25, 2024 by
CPI
Software Vendors Win Class Action Status in Antitrust Case Against CDK Global
Jul 25, 2024 by
CPI
Antitrust Mix by CPI
Antitrust Chronicle® – International Trade & Antitrust
Jul 26, 2024 by
CPI
What is Wrong with the WTO Discipline on Subsidies?
Jul 26, 2024 by
CPI
The Abiding Tension Between Trade Remedy Law and Antitrust
Jul 26, 2024 by
CPI
Trade and Antitrust: An End to Isolationism
Jul 26, 2024 by
CPI
International Trade Law and Domestic Regulation of Generative Artificial Intelligence: Divergent Approaches?
Jul 26, 2024 by
CPI