News

B2B Payments
Coupa adds 100+ AI Tools to Spend Management Platform
August 26, 2024

Spend management company Coupa says it’s added more than 100 AI-powered innovations to its platform. “Our goal to be a margin multiplier for every business large and small worldwide requires a relentless focus on co-innovation with our customers,” Fang Chang, Coupa’s chief product officer, said...

News
Bilt and Walgreens Team on Health Savings Rewards
August 26, 2024

Bilt has expanded its loyalty rewards program via a partnership with Walgreens. The collaboration, announced Monday (Aug. 26), includes the introduction of an automatic health savings program, which the companies say is the first time customers can apply any network-branded flexible spending account (FSA) or...

eCommerce
Temu: High Revenue Growth Not Sustainable Amid eCommerce Competition
August 26, 2024

The parent of Chinese eCommerce firm Temu is warning that revenue growth will eventually cool. PDD Holdings released quarterly earnings Monday (Aug. 26) showing an 86% jump in revenue and a 156% increase in profits. But with these leaps came a note of caution from...

Security & Fraud
Nigeria Targets Online Scams Following Meta Crackdown
August 26, 2024

Nigeria is reportedly eager to combat online extortion scams following a crackdown by Meta. The country’s Economic and Financial Crimes Commission is willing to work with global law enforcement to stop suspects based in Nigeria, a spokesperson for the watchdog said, per a Financial Times report...

Regulation
Uber Fined $324 Million for EU Data Protection Breach
August 26, 2024

Uber was fined a record 290 million euros (about $324 million) for failing to protect European driver data. The fine from the Dutch Data Protection Authority (DPA) stems from an investigation that found that the ride-hailing/delivery giant transferred personal data of its drivers to the...

Retail
Ikea Tests Appetite for Secondhand Furniture With ‘Preowned’ Marketplace
August 26, 2024

IKEA is reportedly testing a peer-to-peer marketplace where customers can sell each other secondhand furniture. IKEA Preowned is the Swedish retailer’s attempt to take on companies such as eBay and Craigslist, and will be tested in Madrid and Oslo for the remainder of the year...

Security & Fraud
Galileo: Banks Need to Predict Customer Experience to Combat Fraud
August 26, 2024

Forget everything you knew about fraud and fraudsters. Financial institutions must grapple with the dual challenge of countering increasingly sophisticated fraud attacks as fraudsters harness artificial intelligence and machine learning technologies. The flip side is ensuring that the customer experience is seamless through the entire...

Retail
Instacart Product Chief Says Grocery’s Future Is All About the AI-Powered ‘Personal Planogram’
August 26, 2024

One hundred years ago, the grocery shopper was just trying out the new concept of chain stores like Piggly Wiggly, A&P and King Kullen. She would visit one of these chains with sawdust on the floor and handwritten price tags for items like sirloin steak...

Retail
Higher-Income Shoppers Twice as Likely to Look for Deals at Walmart+ Week Sale
August 26, 2024

As promotional events like Amazon Prime Days and Walmart+ Week escalate the rivalry between Walmart and Amazon, distinct consumer trends have emerged. A recent PYMNTS Intelligence Report, First Look: Walmart+ Week Draws High-Income Shoppers Looking for Deals, reveals high-income participants were 2.3 times more likely...