Payments software provider ACI Worldwide and technology company NTT Data have joined forces to offer expanded eCommerce services to merchants in Latin America and Europe.
The partnership — set to launch in Italy — will see NTT integrate ACI’s Secure eCommerce offering into its technology portfolio, the companies said in a news release emailed to PYMNTS Monday (Nov. 21).
“Against the backdrop of rising eCommerce transactions globally, we anticipate significant growth of our merchant customer base in the next few years,” said Andrea Giuliani, head of payment solutions for NTT DATA Italia.
The companies say their combined offerings provide merchants with payment and fraud orchestration services, as well as access to hundreds of “local and cross-border acquirers, card, mobile, and digital payment methods.”
The partnership will also offer “real-time multilayered fraud management capabilities” which let merchants “maximize payments acceptance while minimizing fraud and chargeback costs.”
As PYMNTS has reported, fraud remains a common problem for eCommerce firms, with 97% of fraud prevention leaders at these companies saying they’d experienced fraud in the last two years. Their fraud prevention tools are being tested by creative cybercriminals who routinely update their skill sets, forcing companies to do the same.
“Scammers are all too aware of best practices such as avoiding suspicious emails, checking for misspellings, and declining to share passwords with unknown solicitors,” we wrote recently. “These techniques are useful to a point, but automated technology is a crucial backstop for preventing digital fraud.”
PYMNTS also recently examined the growth of eCommerce in Latin America in our conversation last week with Mike Goodenough, global head of e-retail at Worldline.
He said his company was investing in high-growth emerging markets before the COVID outbreak and saw its efforts sped considerably by the pandemic. But that boom still persists, something Goodenough attributed to ongoing investments in the region increasing internet access as well as high mobile phone penetration.
Despite profit warnings from major global eCommerce operators, Goodenough said these companies are still moving funds to these markets.
“Even with some of the contraction, from consumers in these Latin American countries, particularly Brazil as an example, we’ve seen a 50% increase in consumers willing to buy online in the last five years,” he told PYMNTS.
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