March 28, 2024
Retailers Add Tech to Meet Consumer Demand for Biometric Authentication
With consumers looking for more frictionless authentication, retailers ranging from Whole Foods to Steak ’n Shake are adding biometric payments. Amazon has been looking to remove friction from its Amazon One pay-by-palm capability, most recently launching an app to...
March 28, 2024
Walgreens Taps Personalized Marketing to Reach Deal-Seeking Consumers
As economic pressures weigh on shoppers’ minds, Walgreens is leveraging its targeting capabilities to keep them engaged. On a call with analysts Thursday (March 28) discussing second-quarter fiscal 2024 financial...
March 28, 2024
Microsoft-Backed Tutch Brings In-Store Digital Platform to US Market
Tutch has appointed Microsoft veteran Greg Jones as its CEO as it expands into the U.S. market. The company, which is backed by Microsoft and already operates in Australia, offers retail technology that...
March 27, 2024
Buybuy Baby Uses Expert Curation to Compete With Amazon
As specialty retailers are challenged to find ways to hold their own against retail giants such as Amazon, Buybuy Baby is leaning on its specialty selection to keep customers coming back to its...
March 27, 2024
Banks Need to Copy eCommerce’s ‘Friction-Free’ Experiences
Eric Foust, VP of Banking Partnerships, North America at Trustly, said that in the wake of the pandemic, consumers are looking toward banks to deliver the same ease of use and...
March 27, 2024
Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a seamless continuum of digital and...
March 26, 2024
Retailers Expand Smart Cart Adoption to Boost Self-Checkout and Lower...
Across continents, more retailers are adopting smart carts to lower their labor costs without driving up shrink. Instacart and Associated Wholesale Growers (AWG) shared Monday (March 25) that they have expanded their partnership to offer...
March 26, 2024
D2C Brand Builds Loyalty Offline, Gets New Customers In-Store
For brands relying on senses that cannot be communicated via eCommerce — smell, taste, touch — it can be difficult to build a pure-play direct-to-consumer (D2C) audience. Broken Top Candle...
March 26, 2024
Banks Invest in Digital Differentiation to Remain Relevant
If video killed the radio star, then what has digitization done to the banking landscape? Well, some observers believe it may have just given the industry a new lease on...