January 03, 2024
AI Helps Retailers Turn Tide in the Battle of Returns
The new year is only three days old. Buyer’s remorse may be setting in for those of us who have hit “buy” again and again, and maybe bought duplicate items...
January 02, 2024
Buy Now, Pay Later to Surge in 2024 as Consumers...
Just a few years ago, buy now, pay later was a relatively new concept — one that’s now gone mainstream, Jacqueline White, president of i2c, told Karen Webster. In 2024,...
December 30, 2023
Pops of Pink and a Dash of Taylor Swift: Resolutions...
A few years ago, many consumers focused on enhancing their beauty routines, setting up home offices, and engaging in at-home fitness activities, with companies like Mirror, Peloton and Tonal gaining...
December 29, 2023
Main Street Merchants Find Their 2024 Footing Online
2023 hasn’t been an easy environment for small and midsized businesses (SMBs). Business bankruptcy rates jumped 30% between September 2022 and September 2023, as macro factors like record-high interest rates and the...
December 28, 2023
Convenience Drives Retail Subscription Adoption in Q4
With convenience emerging as the primary motivation for retail subscription adoption, retailers are challenged to adapt their strategies to meet customer expectations and capitalize on this growing trend. By the...
December 28, 2023
In 2023, the Meal Kit Category Lines Blurred
Increasingly throughout this past year, meal kits have begun to be not so much their own discrete category as an integrated piece of a larger food eCommerce system. Take, for...
December 27, 2023
52 Mondays 2023: The Year of Acronyms, AI and the...
The traditional look back at the end of the year that was begs the question: What have we learned? Specifically, for 2023, the question might also be: Was it all...
December 27, 2023
Promising Payments: Digital Payments Gain Ground in Latin America
Latin America represents one of the most dynamic financial marketplaces in the world, with 600 million consumers generating almost $6 trillion in gross domestic value. The region has taken a...
December 27, 2023
Nearly 1 in 3 Hospitality SMBs Rely on National Banks...
Main Street small and medium-sized businesses (SMBs), which faced challenges during the pandemic and managed to stay afloat, are aiming to stabilize their finances in the current inflationary market conditions....
