December 21, 2022
FedEx Earnings Put Discretionary Spending In Spotlight as Package Volume...
Declining package volumes in the latest FedEx earnings report stoked new concerns about discretionary spending. This was after the company reported its fiscal second-quarter earnings Tuesday (Dec 19) night, which included its...
December 20, 2022
Online Habits Highlight Digital Economy Gender Gap
Gender equality hasn’t yet reached the digital economy — and retailers can capitalize on this divide. PYMNTS research has found that women overall make fewer transactions than men in nearly...
December 20, 2022
Effects of Government Surveillance on Competition
Following on from the shock of the Snowden revelations, it is now well established empirically that chilling effects from government surveillance and other privacy violations exist, that they can at...
December 19, 2022
Petco Ecosystem Expands as Pet Parents Seek Human-Grade Pet Care
Embracing platform efficiencies, Petco is serving deeper needs among growing ranks of pet parents. Pets have moved from the outside doghouse to inside the human house to hopping up on...
December 16, 2022
Strong Labor Market Skips Main Street’s Small Businesses
Between inflation and a tight labor market, retail’s small businesses can’t catch a break. The U.S. economy added 263,000 non-farm jobs in November. This was roughly in line with the average growth...
December 14, 2022
Can New CEO From Amazon Reverse Jessica Alba’s Honest Co...
With Jessica Alba’s Honest Co. stock down 80% since its IPO 17 months ago, drastic action was needed. As such, and signaling a new direction for the diaper and skincare...
December 14, 2022
Online Merchandise Return Rate Expected to Drop in 2022
Consumers are expected to return less of the merchandise they purchase online this year. The online merchandise return rate is expected to drop from 20.8% in 2021 to 16.5% in...
December 14, 2022
Heyday Skincare Says Consumers Crave Brick-and-Mortar Experiences
While many retailers are currently cutting back, Heyday Skincare is adding brick-and-mortar stores. Heyday CEO and Co-founder Adam Ross told PYMNTS that the decision to grow its 10-store footprint beyond...
December 09, 2022
Restaurants Lead 8.1% Rise in Retail Sales in November
Consumers spent more in the restaurant, fuel and convenience, and grocery sectors in November. Those sectors were the big winners during a month in which U.S. retail sales — excluding...
