The Connected Economy™: Omnichannel Healthcare Takes Center Stage

119 Million U.S. Consumers Now Get Healthcare Online and In Person  Forty-six percent of U.S. consumers now engage with healthcare providers online and in person — and that number keeps growing. The newest PYMNTS "ConnectedEconomy™ Report," a collaboration with CareCredit, surveyed 2,735 consumers to find out how omnichannel habits are reshaping healthcare, like they have done with retail.
Inside the August Report
  • 4%: Portion of consumers who accessed healthcare online exclusively
  • 38%: Share of millennials who accessed no healthcare services of any kind in July
  • 32%: Portion of low-income consumers who did not access healthcare of any kind in July

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    Connected Healthcare Report

    How Digital Has Changed The Consumer Healthcare Experience And Expectations: June 2022 - December 2022 Recap
    Connected Wellness: Tracking The Rise Of Health-Tracking Technology
    Connected Wellness: The Next Prescription For Healthcare Providers — Digital Wallets
    Connected Wellness: What’s Next In The Connected Economy
    The Connected Economy™: Patients Prefer Payment Consistency
    Wellness and Affordability: How Payments Practices Create Positive Patient Experiences
    The Access Channel: How Healthcare Financing Keeps Patients Engaged
    The Payment Cure