food and beverage

The On-Demand Economy Comes for Airport Dining
The On-Demand Economy Comes for Airport Dining
October 18, 2021  |  Restaurant innovation

As consumer mobility continues to increase, businesses are beginning to get a sense of how the changes in consumers’ habits and expectations are impacting every...

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Today in Restaurant and Grocery Tech: QSRs Rethink Loyalty as FSRs Adopt Digital Strategies 
Today in Restaurant and Grocery Tech: QSRs Rethink Loyalty as FSRs Adopt Digital Strategies 
October 15, 2021  |  ResTech

Today in restaurant and grocery tech news, PYMNTS research reveals that quick-service restaurants (QSRs) are not in tune with the expectations of their consumers and...

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Full-Service Restaurants Adopt QSR Strategies to Retain Omnichannel Customers 
Full-Service Restaurants Adopt QSR Strategies to Retain Omnichannel Customers 
October 15, 2021  |  Restaurant innovation

In the early months of the pandemic, as ordering shifted online, quick-service restaurants (QSRs) had the advantage. With a model already highly dependent on off-premise...

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Chick-fil-A Lawsuit Highlights Delivery Tensions; Del Taco Boosts Loyalty Engagement 
Chick-fil-A Lawsuit Highlights Delivery Tensions; Del Taco Boosts Loyalty Engagement 
October 15, 2021  |  Restaurant Roundup

With restaurants continuing to struggle under the steep fees that third-party delivery services charge, leading delivery services continuing to operate at a loss, and consumers...

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Digitally Powered QSRs Are Devouring Their Dine-In Restaurant Rivals
Digitally Powered QSRs Are Devouring Their Dine-In Restaurant Rivals
October 14, 2021  |  Restaurant innovation

Since March 2020, the digitization of the restaurant industry has been dramatically accelerated. While many in the industry see this as a gain, providing businesses...

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Lightspeed Intros Integrated Hospitality, POS Platform
Lightspeed Intros Integrated Hospitality, POS Platform
October 14, 2021  |  ResTech

Merchant point-of-sale (POS) commerce platform Lightspeed is rolling out a new restaurant tool with analytics, payments and inventory management for a one-stop, unified solution, the...

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Canada’s Wildpack Beverage to Start Taking Crypto Payments for Manufacturing, Packing
Canada’s Wildpack Beverage to Start Taking Crypto Payments for Manufacturing, Packing
October 13, 2021  |  B2B Payments

Aluminum can sleeving startup Wildpack Beverage is now accepting bitcoin and other cryptocurrencies as optional forms of payment for customers of its beverage manufacturing and...

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Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
Getting Creative With Digital Loyalty Keeps QSRs’ Health-Concerned Customers Engaged
October 13, 2021  |  Loyalty & Rewards

Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...

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Chipotle: Brands Can Drive Loyalty Without Bearing the Cost of Freebies or Discounts
Chipotle: Brands Can Drive Loyalty Without Bearing the Cost of Freebies or Discounts
October 13, 2021  |  Loyalty & Rewards

Where once even having a loyalty program was enough for a restaurant to stand out against the competition, now digital rewards are table stakes, which...

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