No matter what type of transaction is under discussion, whether it’s B2B or B2C, in the data-driven, post COVID-19 world, the expectations on both sides of every payment are changing. The demands are consistent: People want their payments faster, safer and more easily accessible via a wider variety of means. But despite those consistent touchpoints, the specifics of how to deliver on those desires in real time, in a changing landscape, remains a challenge.
Data:
3.2M: Number of applications for employee identification numbers in 2020.
39%: Share of holiday shopping that will happen online in 2020.
25%: Share of B2B transactions handled by checks, ACH transfers and cash advances pre-COVID.
20-30: Number of years that out-of-pocket healthcare costs have been on the rise.
8.4: Average number of connected devices owned by super-connected consumers.
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