Direct-to-consumer (D2C) brands are using commercial claim center delivery to cut costs and eliminate porch pirates. Plus, grocery and pharmacy shoppers are willing to switch to get more digital options, and Kohl’s gets blasted by activist investor for slumping stock price amid wasted year for retail giant.
Data
$6.6B: Valuation of Kohl’s
1,200: Number of Kohl’s stores
70%: Share of Nikitin deliveries in Russia and Europe that are delivered to alternate addresses
33%; 30%: Share of grocery and pharmacy shoppers, respectively, who tie merchant loyalty to using their preferred payment methods
42%: Share of pharmacy and grocery shoppers earning more than $100,000 willing to switch merchants due to increased digital capabilities