Retail Associates Create Content, Coupang Is Future-Focused, And eBay Faces Competition

By  |  August 13, 2021
 | 
Retail - Social Commerce

Retailers are embracing social commerce, meaning store associates are now content creators, too. Plus, eBay has a lot more company in the eCommerce game, and Coupang has an eye on long-term success after recent struggles.

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    Data:

    54%: Share of highly connected consumers who buy items in stores.

    $23M: Amount Coupang was fined for tampering with video and shopping search algorithms.

    36%: Share of U.S. adult shoppers who have or would use BNPL.

    $158M: Amount of inventory Coupang lost in a June fire.

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    47%: Share of consumers who have shopped at Amazon more in 2021 than in the past.


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