Rise of Conversational Commerce, Importance of Crypto and Social, Retail Sales Up 0.7%

By PYMNTS | October 18, 2021

Cryptocurrency and social media are two more tools in retailers’ belts. Plus, retail sales continue their slow rebound, and all the latest news from Amazon and Walmart.

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Data:

14%: Year-over-year increase in retail sales in September 2021.

68%: Amazon’s share of the voice artificial intelligence market.

62%: Share of consumers “very” or “extremely” concerned about the pandemic’s economic effect.

9%; 8.6%: Share of consumers’ retail spending owned by Amazon and Walmart, respectively.

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46M: Number of Americans willing to make a purchase with cryptocurrency.

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