Amex Sees Checkout Friction and Security Improvements in Overhauled 3DS2

Digital Fraud Tracker® - March 2022

The first iteration of 3D Secure was hailed as an online fraud game-changer, but its effectiveness came at the cost of consumer convenience — and, ultimately, conversion. In the “Digital Fraud Tracker®,” done in collaboration with DataVisor, American Express’ JJ Kieley explains how the overhauled 3D Secure 2.0 system will curb fraud without the risk of merchant conversion.

Inside the March Tracker
  • An interview with JJ Kieley, vice president of payment products at American Express, on how 3D Secure 2.0 improves upon the protocol’s original iteration
  • The latest digital fraud developments, including how two-thirds of companies have fallen victim to external fraud in the last 12 months and why the U.K.’s new fraud prevention rules may require additional customer authentication
  • A Deep Dive analyzing how 3DS2 works, what makes it superior to its first iteration and how the implementation of this security protocol can benefit banks and merchants

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