PYMNTS AM Radar: Crypto Alarm; Personal Touch; Wells Fargo Slapped; Credit Unions’ Agility; ICYMI

pymnts am radar, naked planets, credit unions, crypto, fraud, wells fargo, zelle, trailways, greyhound,

Today is Friday, June 3 and if you were up early enough, all five naked-eye planets — ​​Mercury, Venus, Mars, Jupiter and Saturn — were visible in a row in the pre-dawn sky, something not seen since 2004. Don’t worry if you missed it because this is happening throughout the month of June and Space.com said the best opportunity to see the spectacle might come on June 24.

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    President Biden issued an executive order today addressing the threat from securities investments that finance some companies in China. And believe it or not, there’s yet another nerdy game trying to topple Wordle and Quordle — Heardle. Here’s what else should be on your radar this morning.

    Crypto Alarm. New York Attorney General Letitia James issued a warning about the dangers of investing in cryptocurrency markets. The volatility and lack of federal guidelines and oversight have led to deep financial losses, James said. Her guidance was handed down as stablecoin Terra depegged from the U.S. dollar and Bitcoin took a deep dive. READ MORE

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    Wells Fargo Slapped. Wells Fargo and money transfer service Zelle are facing a class action lawsuit on allegations that the plaintiff was not refunded by the bank after being wrongfully debited $7,500 through a Zelle scam. The 21-page lawsuit claims that this type of scam is well known to numerous banks, including Wells Fargo, but no steps have been initiated to protect or educate consumers. READ MORE

    Personal Touch. Brands that deliver a personal touch and create relationships with their customers have more predictable growth. In PYMNTS study Relationship Commerce: Building Long-Term Brand Engagement, a collaboration with Ordergroove, 90% of respondents said they are likely to buy more products from brands they believe understand their buying preferences. READ MORE

    Credit Unions’ Agility. In the June edition of the Credit Union Tracker®, PYMNTS takes a look at digital retail banking from the perspective of CUs and their members and what CUs need to do to keep their members happy and stay ahead of the competition. READ MORE

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    ICYMI. Trailways is ending its long relationship with Greyhound bus to focus on enhancing consumers’ digital-first online experiences. Trailways said that today, close to 80% of its customers buy their bus tickets online, and over 70% complete the transaction on a mobile phone. READ MORE