Digital Banks Lack ‘Home Field’ Advantage Needed to Overcome Consumer Security Concerns
While 50% of consumers avoid digital-only FIs due to security concerns, BM Technologies CTO Jamie Donahue tells PYMNTS that digital-first institutions actually have a home-field advantage when it comes to fighting digital fraud, and digital-only banks should take notice. This month’s Digital First Tracker®, a PYMNTS and NCR collaboration, reveals how digital-first entities are balancing security with a low-friction experience to provide the best of both worlds.
