Vital Raises $24.7 Million for AI-Powered Healthcare Solutions

Vital has raised $24.7 million in Series B funding for its artificial intelligence (AI)-powered healthcare solutions.

The company helps hospitals better communicate with patients by providing solutions that are accessible via the patient’s mobile phone and enable them to see their progress toward discharge, request service, share their health status with family members and perform other tasks, Vital said in a Friday (March 24) press release.

“Our beautiful and intelligent software keeps patients engaged and informed, while automating tasks for staff who manage emergency departments and inpatients stays,” Vital CEO Aaron Patzer said in the release. “With this funding, we will advance the impact of our technology for patients, families and clinicians.”

PYMNTS research has found that the accelerated digitization of healthcare services promises to provide patients with new ways to access, experience and pay for healthcare.

For example, patient portals are now table stakes, as 61% of patients who said they are interested in using portals also said they would switch to a healthcare provider that has one, according to “Accessing Healthcare: Easing Digital Friction in the Patient Journey,” a PYMNTS and Experian Health collaboration.

That is one example of how digitally savvy consumers have been empowered by their ability to increasingly interact with healthcare providers via digital channels and now expect a seamless experience throughout their patient journey, the report said.

Vital will use the new funding to expand its team and add new features to its software. It expects to support 100,000 clinical tasks for emergency department (ED) and inpatient visits this year, according to the press release.

Over the past 12 months, the company has partnered with 40 new hospital clients, expanded its solutions into the inpatient setting, launched new features and expanded its team, the release said.

Vital’s latest funding round was led by Transformation Capital.

“With consumer-grade software and AI led by Mint.com founder Aaron Patzer, Vital has proven its ability to break down information silos, connect and engage with patients to deliver a superior experience, and reduce clinician burden across the ED and inpatient settings,” Transformation Capital Managing Partner Todd Cozzens said in the release.