Something about level of importance, but it certainly helps get the discussion up the ladder. That appears to be the case with security, as the recent retailer breaches and the impending EMV liability-shift mandates that take effect in fall 2015 have moved the dialogue on security with issuers and merchants all the way to the top.
“When you look at what has happened with security and then look at the emphasis on EMV, … everybody knows Oct. 15 is real now,” Frank Bisignano, First Data chairman and CEO, commented this week during a call with analysts to discuss first-quarter earnings. “Before the security dialogue, when we wanted to have it, (it) might’ve been down in the procurement area, at most in the CIO’s office. And now it’s in the CEO’s office.”
Bisignano said the fact the issues have been highlighted to the level of importance they have “shows the value of this company and the solutions it brings to its clients. “I think that strengthens our capability in the C-suite, where we like to operate,” he said. “We find the discussion happening multiple times a week.”
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