Payables Friction

 The Payables Friction Playbook, a PYMNTS and Corcentric collaboration, is based on insights from executives at 2,570 firms. The survey examines these companies’ AP processes, includes more than 200 data points and details how automated solutions could help smooth frictions. 
Inside the Playbook
  • 69.5 percent: Share of firms that collect suppliers' credit information when onboarding them
  • 61.2 percent: Portion of firms that electronically review suppliers' financial performance histories
  • 26.3 percent: Share of firms that negotiate terms via both digital and non-digital channels

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