August 09, 2024
Grubhub VP Says in-App Wallet Could Boost Average Check
As aggregators look to drive spending despite consumers’ belt-tightening behaviors, Grubhub is using new digital features to drive up check sizes. The company announced earlier this month the launch of...
August 07, 2024
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps...
By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious deployment of artificial intelligence (AI)...
August 06, 2024
Instacart Expands Services, Partners With Uber Eats to Integrate Restaurant...
On Tuesday (Aug. 6), Instacart announced an expansion of its service portfolio as part of its strategy to solidify its position in the online grocery market. The company has forged a...
July 28, 2024
DoorDash Hires Ex-Amazon Exec and Explores Digital Storefronts
DoorDash has reportedly hired an ex-Amazon executive to help its continued expansion beyond restaurant deliveries. Parisa Sadrzadeh, who has also worked as Flexport’s vice president for small and midsize business...
July 24, 2024
Chipotle’s Loyalty Gamification Drives Record-Breaking Digital Sales
As restaurants look to boost digital engagement, Chipotle is seeing that its efforts to make online participation more exciting are paying off. The fast-casual restaurant chain, which has more than...
July 08, 2024
Delivery Hero Faces $433 Million EU Antitrust Fine
Germany’s Delivery Hero says it may face a “significant” fine over alleged antitrust violations. The online delivery service warned of the potential $433 million fine in a statement on its website Sunday (July 7)....
June 26, 2024
Consumers Engage Digitally With Restaurants 34% More Than Grocers
As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The 2024 edition of PYMNTS Intelligence’s...
June 25, 2024
DoorDash and Deliveroo Acquisition Talks Ended on Valuation Disagreement
A potential combination of meal delivery companies Doordash and Deliveroo was reportedly discussed but rejected in May. Doordash approached Deliveroo about acquiring that company at that time, but talks between the two...
June 23, 2024
Delivery Apps See Orders Drop After Wage Hikes
When gig workers in Seattle won higher wages, delivery apps like DoorDash hiked their fees. Now, The Wall Street Journal (WSJ) reported Saturday (June 22), those companies are dealing with...