Amazon announced that it will make up to $70 million in refunds to customers who were charged for unauthorized in-app purchases made by a child.
According to the Federal Trade Commission, consumers may be eligible for a refund from Amazon if they were billed for kids’ unauthorized in-app charges between November 2011 and May 2016.
Those eligible should have received an email from Amazon on May 26, 2017 with instructions on how to request a refund. Customers can also go to https://www.amazon.com/gp/mas/refund-orders/in-apprefund/, or log onto their Amazon account and go into the Message Center. If eligible for a refund, there will be more information under Important Messages.
The deadline to request a refund is May 26, 2018. Amazon is managing the process and should be contacted if a refund hasn’t been processed or received in a timely manner.
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