PYMNTS-MonitorEdge-May-2024

Dropbox Launches AI-Powered Products to Search and Organize Cloud Data

Dropbox has announced on Wednesday (June 21) the launch of its new AI-powered products, Dropbox Dash and Dropbox AI, to help customers search, organize and gain insights from their cloud content.

“We’re excited to roll out Dropbox Dash, AI-powered universal search, and Dropbox AI for file summarization and Q&A, today to help our customers search, organize, and gain insights from not only their files but all of their cloud content,” Co-founder and CEO of Dropbox, Drew Houston said in a statement. “The AI chatbots that have captured our imaginations are incredibly powerful but come with a major limitation: when you ask a question about yourself, your content, or your company, these chatbots can’t answer it because they aren’t connected to your information. Dropbox is filling that gap by building personalized AI. As a platform that over 700 million customers already trust to secure their most important information, we have a significant opportunity to improve our customers’ working lives with personalized AI-powered product experiences.”

Dropbox Dash allows users to search and access any file or piece of information they need without having to navigate between different apps or platforms. Meanwhile, Dropbox AI applies generative AI to summarize and answer questions about content saved in Dropbox. By using AI to analyze and summarize content, users can quickly get the information they need without having to read through entire documents or files.

In addition to these new products, Dropbox has launched a new $50 million venture initiative called Dropbox Ventures, designed to invest in the next generation of startups who are transforming work by applying AI in innovative ways. The company has also published its AI Principles, which serve as a guide for the company to develop AI products responsibly.

These new products and initiatives come at a time when knowledge workers spend 8.8 hours a week just looking for files and content, and 69% spend up to 60 minutes a day navigating between apps, the company said. By using AI to streamline the process of finding and organizing information, Dropbox is helping to make work more efficient and productive. With these new AI-powered products and initiatives, the company is helping to transform the way we work and collaborate in the digital age.

PYMNTS-MonitorEdge-May-2024