PYMNTS-MonitorEdge-May-2024

Gen Z More Likely to Swap BNPL for Store Cards

card payment

Thirty-nine percent of consumers have paid at least once using buy now, pay later (BNPL) options at a store where they held a store card, according to “The Truth About BNPL And Store Cards,” a PYMNTS and PayPal collaboration based on a survey of 2,161 U.S. consumers.

Get the report: The Truth About BNPL And Store Cards

Millennials are the most likely of all generations to have used BNPL at these merchants, as 46% have done so at least once.

Among the other four generations identified in the report, between 35% and 38% have used BNPL at a store where they held a store card.

Figure 5

Going forward, 16% of consumers plan to use BNPL at a store where they hold a store card in the future, with 4% saying they are highly likely to use just BNPL in the next three months and 12% saying they plan to use both BNPL and store cards.

Forty-one percent of consumers plan to use only store cards in the next three months.

The remaining 44% of consumers plan to use neither store cards nor BNPL.

Figure 6

The share of consumers planning to use BNPL in the future varies by generation, with the younger generations being more likely to do so.

Gen Z and millennials are the generations most likely to use BNPL for future payments. Among Gen Z, 8% intend to pay exclusively using BNPL within the next three months, and 23% plan to pay using a mix of BNPL and store cards within the same time frame. Among millennials, 6% expect to pay with BNPL, and 21% expect to pay with a mix.

Baby boomers and seniors and Generation X are least likely to use BNPL for future payments.

Table 2

PYMNTS-MonitorEdge-May-2024