Zoom is apparently using customer data to train its artificial intelligence (AI) models. That’s according to the videoconferencing platform’s terms of service, updated last month and reported Monday (Aug. 7) by CNBC. According to that report, the update sets Zoom’s right to use some aspects of customer data...
Apple is reportedly beefing up the generative artificial intelligence (AI) capabilities of its mobile devices. To that end, the company has begun hiring for dozens of roles to work on large language models (LLMs), the Financial Times reported Sunday (Aug. 6). The job postings say the tech giant...
Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. So said Booking Holdings CEO Glenn Fogel during the company’s quarterly earnings call held Thursday (Aug. 3). “Being able to do all these things from the...
Those nations shepherding to market modern technical innovations have so far prioritized innovation over regulation. None more so than the United States, particularly as it relates to the advent of generative artificial intelligence (AI), which proponents believe is due to usher humanity into a new era...
Could the impact of artificial intelligence (AI) on the economy eclipse that of electricity? It’s possible, according to a recent report by Goldman Sachs Economics Research that examines how AI could affect measures like gross domestic product (GDP), and projects that investment in AI could approach $200...
Chaser, a global accounts receivables (AR) platform and credit control service provider, has launched an artificial intelligence (AI)-powered “recommended chasing times” feature designed to help businesses optimize collections efforts and improve cash flow. This new feature uses AI to predict the best times for businesses...
Google’s Assistant is getting an AI-powered upgrade that will cost some workers their jobs. That’s according to a report Tuesday (Aug. 1) by CNBC, citing an internal email to employees from Peeyush Ranjan, Google’s vice president of engineering at Assistant. In that message, Rajan said the latest reshuffle will...
Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as long as they’ve been helping firms cut support center costs, it was always apparent that on the other side of...
Second quarter earnings for restaurant technology platform Olo released Tuesday (Aug. 1) showcased strong company performance and a commitment to shaping the future of the restaurant industry through digital innovation. According to the results, Olo generated $55.3 million in total revenue in Q2, a 21% increase year...
