At this point, half-a-year in and with no clearly defined end in sight just yet, the fact that we’re living in a changed world is an undeniable reality. Some of the changes were pretty easily predicted – once the world of physical commerce was shut...
The U.K. Information Commissioner’s Office (ICO) is launching a probe against Sweden’s buy now, pay later (BNPL) startup Klarna over complaints about a recent email marketing campaign, according to a Thursday (Oct. 15) BBC report. People complained to the data protection watchdog that they had...
There was already wide speculation before the pandemic about the U.S. economy’s future and how long the good times then underway could last. Ten years of largely uninterrupted growth had experts wondering when the next bump would come. But Greg Lisiewski, PayPal’s vice president and...
Afterpay has announced its in-store buy now, pay later (BNPL) service is being offered by major retailers at locations across the country. “Shoppers can use Afterpay to buy items in select retail stores using their Afterpay card, a virtual, contactless card stored in their digital...
To help merchants and promote Afterpay in-store payment services to individuals before the busy holiday shopping season, buy now, pay later (BNPL) firm Afterpay and Simon have announced a national collaboration. “With the busy holiday season upon us, we are proud to offer a truly...
Luxury retail took a nasty hit in 2020, as its intimate and consultative manner of conducting business in-person for big-ticket purchases was rendered nonexistent. Combine the absence of physical retail for luxury goods with the sweeping job loss and economic destruction left in COVID’s wake,...
Consumers are continuing to shift toward digital channels during the pandemic, presenting opportunities for some merchants and difficulties for others. Many retailers have had to reconfigure their operations, especially those that relied mostly on brick-and-mortar shoppers willing to spend money on nonessential, big-ticket items. High-end...
Many consumers are sticking to buying basics during the pandemic, leaving some luxury brands struggling. In the Buy Now, Pay Later Tracker, Cooper Watts, director of IT and eCommerce for accessible luxury retailer OAK + FORT, discusses how flexible-payment options are helping merchants appeal to...
Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and...
