Checkout Conversion

Checkout Conversion
Secure Remote Commerce, Beyond the Buzzword
September 05, 2018

Commerce changes slowly, then quickly.  Bricks and mortar give way to clicks, and channels blur. Commerce is now online, and always on.  Standards emerge, too.  One standard emerging is that of Secure Remote Commerce, backed by Visa and Mastercard. Rambus CTO Chakib Bouda told Karen...

Checkout Conversion
All The Ways Digital Sellers Can Lose Potential Customers
August 09, 2018

It seems so easy: Pull out a mobile device, or launch a browser on a laptop or desktop computer, and begin shopping inside the endless digital mall. However, the path to purchase offers multiple ways to frustrate consumers and send them to competitors, or make...

Checkout Conversion
NEW DATA: Solving Retail’s $236B Mobile Checkout Conundrum
April 27, 2018

Winning the hearts (and wallets) of digital shoppers takes more than just offering an online store. With just a few clicks, consumers expect to be able to shop for products they like – not just online, but right from their mobile phones. And in that...

Checkout Conversion
NEW DATA: Solving eCom’s $200B Checkout Conversion Problem
January 30, 2018

Modern consumers want it all: free shipping, live site support, product reviews, many types of payment acceptance and, especially, quick checkout times. If they don’t get what they want, they’re likely to walk — or, well, click — away. Last year, all those clicking consumers, frustrated...

Checkout Conversion
Things To Know: How To Avoid Abandoned eCommerce Carts
October 27, 2017

For merchants, getting customers to visit their websites is difficult enough. Getting customers to stay and make a selection is even tougher. It’s frustrating, then, when a shopper goes through the process of browsing a merchant’s catalog, choosing a product and putting it in his...

Checkout Conversion
Merchants Hop Aboard The Mobile (Optimized) Train For Conversion Success
December 19, 2016

When it comes to checkout conversion, apparently, there’s no middle ground. The hot-off-the-presses Q4 2016 Checkout Conversion Index™ reveals that there’s no average for online retailers — merchants are either superstars or below-average performers. PYMNTS.com research reveals that the top merchants check out customers 25...

Checkout Conversion
Checkout Conversion Tracker: Checking In On Checkout – The Best Get Better And The Worst...
December 16, 2016

When it comes to checkout conversion, apparently, there's no middle ground. The hot-off-the-presses Q4 2016 Checkout Conversion Index™ reveals that there's no average for online retailers — merchants are either superstars or below-average performers. PYMNTS.com research reveals that the top merchants check out customers 25...

Checkout Conversion
Is The Online Customer Always Right?
October 24, 2016

When it comes to payment options, online merchants would do well to heed the old adage. These days, consumers prefer to pay the way they want and, with 27 percent of all merchants adding new payment types this year alone, it seems the customer is...

Checkout Conversion
Fewer Clicks Rain More Dollars For Online Merchants
September 02, 2016

Apparel and accessory merchants are getting increasingly better at nailing online sales. The Q3 edition of the Checkout Conversion Index™ reveals the secret sauce of their success and takes a deep dive into the factors that continue to drive abandoned online shopping carts. While progress...