For FinTechs and financial institutions (FIs), voice of customer (VoC) is more than just an amalgam of data insights — it is a pathway to better customer experiences for clients and consumer end users. Gaining access to that data faster and more securely permits FIs and...
Payments credit union service organization PSCU on Wednesday (August 24) announced its board of directors has approved a $54 million investment in Lumin Digital, the company’s cloud digital banking company, during the next three to five years, bringing its total investment to $125 million since...
For innovation within financial services, being leading edge — and cutting-edge — means, well, moving to the edge. So says Cassandra Dixon, senior manager, solutions engineering at Fastly, who told PYMNTS that edge cloud technologies can help services and tech come to market with speed....
Google Cloud and Commerzbank will be expanding their partnership to help move a “significant amount” of Commerzbank’s operations to the cloud, according to a press release Monday (March 29). This will be a continuation of the digital transformation the company has been going through since...
Here’s an eye-opener: Up to 1 in 5 customers in Italy, Spain and the United States are now likely to increase their online banking tool usage after the pandemic abates. Let that sink in. Call it digital transformation or a financial services sea change, but...
Most banks are familiar with how quickly regulatory requirements can change. One 2019 report noted that there were 220 updates to such requirements worldwide each day, equating to roughly 80,000 in one year. Staying abreast of these various compliance shifts can be costly and challenging...
Banks must adhere to shifting payments and data-privacy regulations as more consumers go digital. In the latest Digital Banks And The Power Of The Cloud Tracker, Rudolf Schmidt, chief technology officer for German challenger bank Fidor, explains how harnessing the cloud can help banks quickly...
Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. A significant portion of consumers in various global markets are even planning to increase their use of digital banking services in the...
Form3, which works in cloud-native payment technology, will work with Countingup, the U.K.-based payments and accounting solution, to aid small and medium-sized enterprises (SMEs) in running their businesses more smoothly. Form3’s new service will offer real-time payments, bolstered by Countingup’s modern tech which converts transactional...