In the age of the super app, especially in South Korea, competition is ramping for top of mind, top of wallet — and the chance to grab some share from Grab. As noted in Financial Times, Viva Republica, which is the parent company of the...
As customer service continues its evolution as an integral part of the broader customer experience (CX), companies have some things to learn, unlearn and relearn to bring it up to snuff. As the U.S. Chamber of Commerce blogged, “One way customer service has notably changed...
For firms operating in Europe, expanding internationally often means launching operations in other close countries in the region. However, according to Hussein Kanji, partner at U.K.-based venture capital (VC) firm Hoxton Ventures, that is not a winning strategy. For example, Kanji said a company starting...
Today in the connected economy, Netflix gets set to debut its mobile games line-up, while people in Argentina turn to gaming on the metaverse to deal with rampant inflation. Plus, Google parent Alphabet spins off its quantum tech operation Sandbox AQ, and Dutch startup ParkBee...
Get ready for mobile ticketing, NFTickets, concerts in the metaverse (and don’t forget your vaccination ID when live) because the entertainment sector is ready for fun after two years of restrictions. Giving an idea of what’s in store, on Monday (March 21) Verizon and Live...
The black swan events seem to be coming fast and furious: COVID-19. War in Europe. Inflation, touching torrid pacing that hasn’t been seen in 40 years. Paychecks are being stretched thinner, and liquidity is drying up. PYMNTS’ own data shows that the paycheck-to-paycheck economy now...
Today in the connected economy, wireless technology company Qualcomm announces the creation of a $100 million fund to support metaverse-related projects. Also, Mastercard and HSBC collaborate on a new B2B payments solution, and Titus-Will Automotive Group rolls out a new car buying site that lets...
The Connected Economy 100 (CE100™) Index caught a break last week, soaring 11.7% and reversing a string of weekly losses that had mounted earlier into the year. The gain in the overall index came as all subsectors also made positive strides. The snapback might be...
It might make sense that the high-end, luxury vehicles are where we’ll see some torque in the development of the connected car. After all, someone somehow has to cover the scarcity cost of those hard-to-find computer chips that make the flows of information across solidifying ecosystems...
