The changing credit card landscape could mean trouble for department stores. Retailers like Macy’s and Nordstrom are dealing with a pair of card-related threats to their bottom lines, The Wall Street Journal reported Wednesday (Feb. 7). The first is a proposal by the Consumer Financial...
With extensive financial resources, widespread branch networks, and robust financial infrastructure, national banks wield considerable influence and dominance, particularly in the credit card industry. However, credit unions and community banks are growing in popularity. An increasing segment of consumers now favors these smaller financial institutions...
When choosing a credit card, consumers typically take into account a series of features, such as the interest rate, the possibility of getting reward points from a loyalty program and the level of security provided. While these are all crucial factors in the choice, as...
Adapting to the evolving preferences of the increasingly influential young consumer demographic has ushered in a transformative era for financial institutions (FIs), challenging the conventional approaches to fostering loyalty. Take credit card rewards for example. Among consumers, the younger demographic stands out as the most...
Generation Z has emerged as a pivotal demographic for financial institutions (FIs), even as they challenge traditional loyalty strategies. The generation, whose adult members are 18 to 25 years old, is dissatisfied with many existing reward structures and instead tends to prefer more innovative, personalized...
America’s credit card companies ended December with delinquencies and charge-off rates essentially unchanged from November. And as a Monday (Jan. 29) Seeking Alpha report notes, the average rates of charge-offs and delinquencies has hovered above prepandemic levels for last past several months. Delinquencies happen when...
Credit cards have become more than just a means of payment. With the rise of travel credit cards, consumers now have the opportunity to earn rewards and benefits while making everyday purchases like groceries, restaurants or gas. Some of the most common perks include free...
In today’s challenging economic environment, understanding how consumers use credit cards is important. While struggling consumers tend to use credit cards to better manage their cash and personal finances, consumers living in a healthier financial situation value more security and rewards options. These more affluent...
When a consumer is offered an installment or split-pay plan at the end of the checkout or any point of the shopping journey, the oft-assumed main benefit of doing so is for the consumer to have access to a purchase that they couldn’t afford otherwise...
