In recent months, we’ve seen debit emerge as a clear payment choice among consumers, where data shows double-digit percentage increases. During the 2020 holiday season, in fact, PSCU said recently that debit purchases were up more than 26 percent, while credit spend was up a...
The value proposition for credit unions continues to be member-centric at all costs. But the pandemic has slightly revised that approach. CO-OP’s Senior Vice President of Pay Products Tom Church-Adams told PYMNTS he has seen consumers rewrite their daily routines and preferences around contactless, digital...
Digital banking has become the way of the world. More consumers than ever are banking on their financial institutions’ (FIs’) mobile-optimized websites and apps amid the ongoing pandemic, making digital innovation a top priority for credit unions (CUs), banks and FinTechs alike. But what types...
High-touch experiences are less than desirable in most any area of commerce in the pandemic era. In fact, PYMNTS research shows more than three-quarters of United States consumers are now aware of contactless payments, representing a 25 percent year-over-year increase. Of the consumers who are...
Payments credit union service organization (CUSO) PSCU will provide a new installment payments product in the near future. The offering, which the organization describes as a buy now, pay later (BNPL) installment plan, lets cardholders pay for purchases over a set period by splitting the...
PSCU company CU Recovery & The Loan Service Center has bolstered its relationship with Advia Credit Union. The Loan Service Center (TLSC) has started supplying early-stage payment reminders for the credit union (CU) beyond third-party support services for recoveries on charged-off loans and shares, according...
There’s no escaping digital this and transformation that. Definitely not for credit unions (CUs), which traded in a behind-the-times image to one of digital-first diligence in all things. PYMNTS January 2021 Credit Union Tracker® done in collaboration with PSCU, marks out the terrain of the...
A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. This change in consumer behavior is expected to remain even after vaccines are more widely distributed. It will...
Credit unions (CUs) have lots of data on their members but not always the access to the right digital tools to glean the insights needed to engage with them, says Jacqui Kearns, chief brand officer at Affinity Federal Credit Union. In the Credit Union Tracker,...
