The Corporate America Credit Union (CACU), which serves almost 500 credit unions (CUs) around the world, has become a funding agent for the RTP network, The Clearing House’s (TCH) real-time payments network, according to a release. In its capacity as a funding agent, the CACU...
Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception. PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still...
Credit unions (CUs) are unique among financial institutions (FIs) for the sense of loyalty they inspire among their members. PYMNTS’ Credit Union Innovation Index found that 65% of such members chose their CUs because they trusted them, for example, with 60.8% saying they would not...
PSCU, a credit union service organization (CUSO), is backing its subsidiary Lumin Digital, a cloud-based banking platform, with an additional $35 million, bringing the total investment to $70 million, PSCU said in a press release on Thursday (Nov. 21). Launched by PSCU 18 months ago,...
Where there are credit card transactions, there are disputes. That’s especially true of transactions that happen in a card-not-present environment (as is increasingly the case), and where fraudsters are able to use a range of tactics to make off with unauthorized transactions. Ferreting out fraudulent...
It goes without saying that the holiday shopping crush presents a massive opportunity for merchants and banks to cash in on the incredible uptick in consumer spend. In 2018, American consumers spent a combined $998 billion, and forecasts for 2019 predict a 3.8 percent increase...
PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4). The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As...
Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate...
Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This means that a data-centric approach to engagement and retention is more important than ever. In this month’s Credit Union Tracker,...
