Credit Unions

Starting Early: Inside Community First’s Youth Agriculture Lending Program
May 31, 2019

Young entrepreneurs with agricultural aspirations need serious capital to get a jump-start on their business ideas. In reality, it takes significant cash to buy the animals and supplies needed to get started. In this month’s Credit Union (CU) Tracker, Community First Credit Union’s Member Development...

Funding the Next Generation of Farmers
May 30, 2019

For credit unions (CUs), offering convenient digital services is more important than ever. Nearly 79% of credit union members have said they would leave their CUs for a FinTech to get easy and convenient services. As such, CUs are seeking to step up their technological...

Credit Unions
Credit Unions’ Digital Future: More Like YouTube, Less Like Online Banking
May 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook, a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. However, as Lumin Digital President Jeff Chambers told Karen Webster...

Credit Unions
The Credit Union Innovation Balancing Act
May 07, 2019

The world of consumer banking and payments is an ever-evolving space — and most of those innovations are good things. Take something as simple online bill payments. As Denise Stevens, SVP for product delivery and innovation at PSCU, told Karen Webster in a recent conversation,...

Credit Unions
Three Metrics CUs Can Use To Retain Members
May 01, 2019

With 57 percent of credit union members readily willing to leave for another financial institution for better data security, the rapidly growing industry is potentially at risk for mass defections. But member engagement – especially in the first 30 days of joining – can convince...

Credit Unions
Three Metrics CUs Can Use To Retain Members
April 30, 2019

Credit unions (CUs) are a popular alternative to traditional banks, with 5,613 CUs in operation as of January 2019, and 195,000 new memberships added in January alone. This popularity is hard-earned — CUs face the stiff challenge of engaging customers on a daily basis to...

Credit Unions
CUs Face A Generational Innovation Divide
April 24, 2019

Like many other financial institutions (FIs), credit unions (CUs) need responsive websites and mobile apps to address their members’ needs. It’s through these channels that most members will engage with their CUs to conduct their digital banking business. As such, CUs need to ensure that their...

Credit Unions
How Credit Unions Face — And Embrace — Digital Disruption
April 22, 2019

“You can’t teach an old dog new tricks” — so goes the dim, cynical saying. That would seem to apply to credit unions (CUs), and to Consumers Credit Union of Illinois specifically, one of the largest CUs around, which has been in business since 1930 (before the Great...

Deep Dive: How Credit Unions Use Data To Improve Business Lending
April 05, 2019

Entrepreneurs and small business owners often turn to local credit unions (CUs) for their financial needs, whether they’re renovating their offices or adding staff members. When compared to traditional banks, CUs often offer loans with lower interest rates and more flexible payment terms. These reduced...