Demand is a trickle-up phenomenon. As consumers ask more of their financial institutions (FIs), the organizations serving those FIs must also step up their game and adapt to the changing ecosystem. The PYMNTS and i2c Innovation Readiness Playbook showed exactly this. Top payments performers were...
Credit unions took a stand against state bank associations this week over the credit union exemption from federal taxes. “We are disheartened that the banks continue to use misinformation in their rhetoric against non-for-profit member-owned credit unions,” the National Association of Federally-Insured Credit Unions and...
For credit unions, challenging a growing competition means better understanding their customers’ needs. But doing so without data insights is like shooting arrows in the wind, says Kyle Casburn, CEO and president of Maine’s Seaboard Federal Credit Union. In the latest Credit Union Tracker, Casburn...
In the fight to compete against banks and other financial institutions (FIs), credit unions (CUs) and service providers are turning to new technology and data-driven solutions to better support their members. In the pages of the latest Credit Union Tracker™, PYMNTS explores the latest headlines,...
High school students are getting an up-close and personal look at money and how to manage it, thanks to in-school credit union operations run by classmates. In the newest Credit Union Innovation Tracker™ — powered by CO-OP Financial Services — Jennifer McHugh, director of financial...
The early bird catches the worm — and credit unions (CUs) are no exception. Players around the space are increasingly looking to get a jumpstart on teaching their customers about savings habits and ultimately adding new members. In Washington, D.C., lawmakers got an early start on...
The National Credit Union Administration (NCUA) may be forced to submit its budget for public comment if a deregulation bill for the financial industry becomes law in 2018. According to news in The Wall Street Journal, critics to the proposed change say it would give the...
When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez, CEO of Patelco Credit Union, when property or even human lives are destroyed, credit unions mobilize to help members pick up the pieces...
State of the credit union Fifteen natural disasters have damaged properties, forced residents to flee and cost billions in property damage in 2017. But, while most aren’t expecting assistance from their financial institutions (FIs), credit unions have shown that they are ready, willing and able...