Digital-First Banking

Digital-First Banking
Treasury Prime CFO Says Tough Times Reveal Embedded Finance Benefits
March 10, 2023

In today’s challenging macroclimate, embedded finance solutions are critical to meeting evolving customer preferences.  And in today’s macro environment, where maintaining and expanding every customer relationship is increasingly important, meeting customer preferences is critical to business growth and survival. That’s according to Meghan Ryan, CFO at API...

Digital-First Banking
Time, Investment and Creative Thinking Needed to Accelerate UK and EU Open Banking Adoption
March 01, 2023

Five years after open banking became a regulatory requirement, the U.K. now claims 7 million active users. That figure, representing less than 20% of the total number of bank account holders in the U.K., poses the question: What can be done to reach critical mass...

Digital-First Banking
Goldman’s Detour From Main Street Consumers Shows Challenges of Digital Banking
February 28, 2023

For Goldman Sachs, the journey down Main Street now seems like an ill-advised detour. As reported here, the white-shoe investment bank is mulling what’s next for its consumer business — and the words “strategic alternatives” have popped up. In Wall Street speak, that verbiage typically signals there...

Digital-First Banking
UK Open Banking Users Swell to 7M  
February 20, 2023

More than a million British customers used open banking for the first time in January. The addition of 1.2 million first-time users during the month raised the number of consumers and small and medium-sized businesses (SMBs) using open banking in the United Kingdom above the...

Digital-First Banking
PYMNTS Intelligence: Traditional Banks Can Meet the Moment With Robust Digital Offerings
February 16, 2023

Banking faces a critical juncture. Against a rising tide of inflation and record debt levels, 59% of retail bank customers say they expect help from their financial institutions (FIs) in understanding and managing their financial health. All too often, however, consumers are finding that help lacking. United States retail bank...

Digital-First Banking
Goldman Sachs Abandons Plan for Consumer Credit Card
February 15, 2023

Goldman Sachs has reportedly stopped plans to launch a branded credit card for retail customers. Reached for comment Wednesday (Feb. 15) by PYMNTS, a spokesperson for the bank downplayed the decision, saying the consumer card was something that was discussed but never a “meaningful” part...

Digital-First Banking
An Inside Look at Building Client-Centered Digital Banking
February 15, 2023

Nearly three quarters of consumers say they’d like their bank’s help to better manage their monthly budgets – an opportunity that Truist’s Sherry Graziano and Ken Meyer say paves the way for banks to become their digital-first personal financial advisers.

Digital-First Banking
Inflation Gives Banks Opening to Become Consumers’ Trusted Financial Adviser, Says Truist
February 14, 2023

More consumers are struggling with their finances and budgeting. A recent survey found that 55% of Americans are in a difficult financial position, up 37% year over year. Digital banking tools can help, according to 47% of consumers, and while they have grown more reliant...

Digital-First Banking
Europe’s Challenger Banks Jostle For Under-18 Market Share
February 13, 2023

With more and more consumers embracing digital-first banks, the under-18 crowd presents the next generation of customers.  But digital banking products for minors have not all been successful.  In January, Ruuky, a Hamburg-based neobank aimed at teenagers, filed for insolvency, blaming difficult market dynamics and the...