Digital Onboarding

Digital Onboarding
How Upgrading the Onboarding Experience Redefines B2B Relationships
November 25, 2024

Onboarding is often the first test for whether a business relationship can succeed. If a new client signs on and is hit with endless forms, redundant verifications, and an integration process that feels like assembling furniture — minus the instructions — the result is frustration,...

Digital Onboarding
TreviPay Adds Automated Buyer Onboarding to Order-to-Cash Offering
November 20, 2024

TreviPay added automated buyer onboarding to its order-to-cash (O2C) offering. With the new feature, business buyers using TreviPay’s Risk Management Platform can apply for trade credit through a dynamic self-serve application, the company said in a Wednesday (Nov. 20) press release. “Offering frictionless buyer experiences...

Digital Onboarding
Equifax UK Debuts Tariff Connect for Utility and Telecom Providers
November 07, 2024

Equifax UK has introduced a customer onboarding solution for utility and telecom firms. As Fintech Finance News reported Thursday (Nov. 7), the new tool, called Tariff Connect, is designed to help these providers automate customer eligibility assessments for social tariff discounts, which are reduced rates...

Digital Onboarding
Digital Onboarding Raises $58 Million to Help Banks Engage Customers
January 18, 2024

Digital Onboarding has secured a $58 million growth investment from equity firm Volition Capital to expand its digital engagement platform for banks and credit unions. This investment comes at a time when financial institutions are increasingly seeking digital solutions to enhance customer engagement and drive product adoption,...

Digital Onboarding
‘Trusted’ Data Sets Take Fraud Out of Online Onboarding Processes
December 16, 2022

When it comes to a user-friendly experience, online onboarding processes play a key role. Not only in keeping things flowing smoothly but also by providing peace of mind by addressing customers’ increased fraud and risk concerns. For organizations, meeting that expectation begins with the onboarding...

Digital Onboarding
PNC Bank and Blend Team on Digital Mortgage User Experience
September 27, 2022

PNC Bank will partner with cloud banking software company Blend, in order to digitize the mortgage application process, a press release said. Customers will now be able to apply digitally for a mortgage and import bank or payroll information, through providing the right credentials. The...

Digital Onboarding
NMI, IRIS CRM Debut Faster Merchant Processing
August 23, 2022

Merchant management platform IRIS CRM and its parent NMI have unveiled updates to their payment gateway boarding integration. According to a Tuesday (Aug. 23) news release, these updates will “consolidate workflows and greatly reduce time to processing for merchants, making it the first and only...

Digital Onboarding
Uganda-Based Customer Onboarding Platform Laboremus Receives Expansion Funding
May 29, 2022

Uganda-based B2B FinTech Laboremus, which enables customer onboarding, has gotten funding to help it expand its product offerings, a press release said Friday (May 27). The companies providing the funding are DOB Equity and FCA Investments. Laboremus’ work involves a software-as-a-service (SaaS) which helps FinTechs...

Digital Onboarding
Czech Security Firm Avast to Acquire Digital ID Company SecureKey 
March 24, 2022

Global digital security and privacy firm Avast is planning to acquire digital identity and authentication company SecureKey Technologies for undisclosed terms, according to a press release on Thursday (March 24).  SecureKey offers next-generation privacy-enhancing services that focus on streamlining access to online services while ensuring...