The coronavirus pandemic’s impact on retail is proving irresistible for fraudsters, many of whom are taking advantage of consumers’ shifts to online purchasing amid social distancing protocols. Complaints sent to the Federal Trade Commission (FTC) indicate that Americans have so far lost approximately $13.4 million...
Online sales have increased by an impressive 25 percent since March began — an opportunity for individual and third-party sellers to list and quickly sell their products. Unfortunately, eCommerce marketplace onboarding can often take as long as a month. In the latest Digital Consumer Onboarding...
eCommerce ordering shot up since the pandemic was declared on March 12 and brick-and-mortar businesses closed its doors, leading to a boom in both businesses and consumer transacting through digital marketplaces. This increase in online purchases comes with its unique challenges, however. Digital retailers still...
Onboarding has always been important, but amid COVID-19-induced chaos its criticality has become absolute, as hundreds of millions of people and businesses request trillions of dollars in financial assistance from federal and state sources. Meanwhile, the fraud opportunities created by current conditions are potentially staggering....
Onboarding is typically the first interaction customers have with financial institutions (FIs), which leaves a lot riding on the process. Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of...
With 48 percent of the money pocketed by fraudsters coming from funds stolen from day-old accounts, secure customer onboarding is more critical than ever. In the new Digital Consumer Onboarding Tracker, Patrick Sells, Chief Innovation Officer of Quontic Bank, discusses why cross-referencing information from large...
Financial institutions (FIs) are familiar with the challenges of pairing customer satisfaction with security, a balancing act that becomes crucial when onboarding customers. Maintaining digital onboarding experiences that allow customers to access their accounts with ease is essential for competing banks, but to do so,...
Innovation has become such a buzzword that it can be applied to countless solutions and initiatives, from emerging 5G mobile technology and the rise of “smart factories” to using blockchain to trace and track food supply chains to deploying kiosks to personalizing the ordering experience....
Supplier onboarding has its own set of challenges (and opportunities) as supply chains get longer and need more documentation. Julien Nadaud, senior vice president of innovation at Corcentric, tells PYMNTS that making the switch from manual processes to digitized, automated functions saves money and time...
