Banks missed out on the first big wave of digital payments, but they don’t have to miss out on the next, Ingo Money CEO Drew Edwards told Karen Webster in a recent conversation. “The entire [digital payments] industry ends up being created outside the banks...
India has embraced its model for digital payments so much that it intends to take it global. Since its debut four years ago, India’s Unified Payments Interface (UPI), the instant payment system developed by the National Payments Corp. of India (NPCI) that facilitates inter-bank transactions,...
Starbucks’ customers in China now have more ways to order drinks. The Seattle-based coffee chain’s offerings are now available on multiple platforms run by Alibaba Group Holding Ltd., the global technology company specializing in eCommerce, Reuters reported. “Starbucks Now,” a Starbucks app feature that allows...
“Digital transformation is inevitable, and the companies that can protect the entire customer journey while delivering exceptional experiences will have the advantage.” As transaction volumes soared and millions were onboarded remotely during the lockdowns, cybercriminals had a field day. And they still are having one....
Point-of-sale (POS) installment plans have captured the attention of consumers and merchants, alike, as each explores new credit options to manage spend and boost sales, respectively. For a merchant, the addition POS installment options is often directly tied to an increase in customer frequency, basket...
“Careem” is an Arabic word meaning, in part, “noble, admirable and praiseworthy.” In the case of Dubai-based ride-hailing and delivery platform Careem and its efforts to modernize payments in the Middle East North Africa (MENA) region, add “timely” to the list. The platform’s deal with...
“When customers are given clarifying purchase details by the card issuer, customer confusion is eliminated, and they avoid pursuing unnecessary claims 65 percent of the time.” Transparency and control are fundamental to building consumer trust in digital payments. That’s just how it is now. “This...
“The reality is that many banking processes aren’t yet able to fully take advantage of the cloud, and are relying on systems that can’t automatically adjust capacity.” “What has become apparent over the past 12 weeks,” according to Alessandro Petroni, head of financial services strategy...
China’s push into the world of digital currency is poised to take another big step forward. Ride-hailing giant Didi Chuxing is teaming up with China’s Central Bank to develop a digital yuan for use in the transportation industry. In an announcement on Wednesday (July 8),...
